Reception & Team Assistant

Language proficiency: Must speak and write fluently in English and Spanish.

• Language proficiency: Must speak and write fluently in English and Spanish.

• Competitive Pay and Bonuses - We've created a variety of competitive compensation programs to foster career development, reward success and to show our employees just how much they're valued.

• Holidays + Bank Holidays & some time away from work - on top of generous holiday allowance, we can generally take advantage of half day Fridays providing our work is finished for the week.

• Extras, discounts, perks & volunteering opportunities - Being a valued member of the Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras.

• Growth and Development - Deckers Brands was built on the idea of pursuing passion. That's why we offer extensive opportunities and support for personal and professional development including Global Mentorship Programme

• Hybrid & Flexible Working Environment

The Reception & Team Assistant plays a vital role in ensuring the smooth day-to-day operation of our Madrid office, while also contributing to regional initiatives across EMEA.

This role is responsible for delivering an exceptional experience for employees, customers, and visitors, maintaining a safe and compliant environment, and supporting broader facilities and operational goals.

The position requires a proactive, organized, and service-oriented individual who can manage multiple responsibilities and collaborate effectively with internal teams and external partners.

• Ensure the smooth day-to-day running of the office and showroom, maintaining a clean, safe, and welcoming environment for employees, customers, and visitors. This includes managing consumables, coordinating with contractors, and being the face of the company at the site.

• Carry out regular compliance and health & safety checks, maintain documentation, support training coordination, and manage a high volume of Facilities Purchase Orders (POs) - ensuring accuracy, budget alignment, and timely processing across multiple vendors.

• Support your primary site and any new or future locations in your region, assist with courier and sustainability processes, contribute to EMEA-wide initiatives, and collaborate with other Reception / Team Assistants to share best practices and streamline operations. Support with the organization and smooth-running of regional events (Charity & Social).

• Provide high-level service, coordinate lunches, team events, and charity initiatives.

• Manage courier services at site level and support EMEA-wide process improvements.

• Assist with new site openings, sustainability reporting, and showroom logistics.

We celebrate diversity-of your background, your experiences, and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all of our employees can Come as They Are. We believe that when we bring our different perspectives to work, we are truly Better Together.

• You have great organizational skills with the ability to manage multiple tasks and ensure smooth day-to-day office operations.

• Ability to work effectively in a fast-paced, multicultural environment.

• Experience in reception, front desk, or administrative support roles

• Hands-on experience with purchase order (PO) invoicing, including processing, tracking, and liaising with finance teams or vendors

• Experience managing courier services

• Familiarity with booking systems, visitor management tools, and basic office equipment

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) required; certification is a plus