Senior Business Analyst | Public Sector

On-site in Madrid·Added 4 days ago

Deloitte

279 open roles

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Overview

Requirements

Have the right to work in Spain
Deloitte doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Work on-site in Madrid
No relocation package mentioned.
Have 5+ years of experience
Mid-level role.
University degree
“A bachelor's degree in a relevant discipline or equivalent professional experience.” — per the ad.

Requirements

What we're looking for

At least five years of relevant experience in Business Analysis, Functional Analysis, process improvement, digital transformation, technology consulting, or a closely related role.
Practical experience eliciting, analysing, documenting, validating, and prioritising requirements.
Ability to translate complex stakeholder needs into clear, structured, and testable requirements.
Experience analysing AS-IS processes and defining TO-BE processes, operating models, or improvement recommendations.
Experience working with business and technical stakeholders throughout the delivery lifecycle.
Understanding of Agile delivery practices and experience contributing to multidisciplinary delivery teams.
Experience facilitating stakeholder interviews, workshops, requirement reviews, or validation sessions.
Ability to synthesise complex information and produce clear, decision-ready documentation.
Strong analytical, problem-solving, organisational, and communication skills.
Professional fluency in written and spoken English. Additional European languages are considered an advantage.
Ability to collaborate effectively in an international and multicultural environment.
A bachelor's degree in a relevant discipline or equivalent professional experience.

Nice to have

You do not need to meet every point below. We are particularly interested in candidates who bring experience in some of these areas:

Fluency in English language (B2 and above) that will be tested during the interview with the team.
International, multi-country, public-sector, or complex organisational environments.
Consulting or client-facing project delivery.
Business process modelling using BPMN 2.0 or another recognised modelling approach.
Digital transformation, process redesign, operating-model definition, or change initiatives.
Collaboration with Product Owners or experience in product-oriented organisations.
UAT planning, test-case definition, defect validation, or business acceptance activities.
Data analysis, data-quality validation, KPI definition, or management reporting.
Change management, end-user training, knowledge transfer, or adoption support.
Regulated environments or projects requiring strong documentation, governance, and traceability.
Relevant Business Analysis, Agile, Scrum, SAFe, process modelling, or project-management certifications.

The role

¿Te imaginas participando en la transformación de las principales organizaciones nacionales e internacionales?

En Deloitte estamos comprometidos con generar un impacto en la sociedad, en nuestros clientes y en ti.

Digital Transformation and Agile Delivery

We are looking for a Consultant or SR Consultant to act as Sr. Business Analyst with at least 5 years of relevant professional experience to join an international transformation project. This opportunity is ideal for someone who enjoys understanding complex business challenges, bringing structure to ambiguous situations, and working with business and technology teams to turn ideas into practical solutions.

You may have developed your experience in business analysis, functional consulting, process improvement, digital transformation, project delivery, data analysis, or a related consulting role. What matters most is your ability to understand stakeholder needs, analyse how organisations work, and translate those insights into clear requirements and implementable improvements.

What you'll do

As a Sr. Business Analyst, you act as the connection between business stakeholders, users, Product Owners, technical teams, UX specialists, architects, and testers.

Elicit, analyse, validate, structure, and prioritise business and functional requirements.
Translate business objectives into clear delivery artefacts, including epics, user stories, business rules, acceptance criteria, and testable scenarios.
Analyse current processes, systems, roles, information flows, pain points, and operational constraints.
Define future-state processes and practical improvement opportunities aligned with business objectives.
Facilitate interviews, workshops, and working sessions to clarify needs, challenge assumptions, resolve ambiguity, and build stakeholder alignment.
Maintain traceability between business needs, requirements, user stories, solution designs, test cases, defects, and delivered functionality.
Support Product Owners and delivery teams with backlog refinement, prioritisation, sprint planning, and requirement clarification.
Collaborate with technical and UX teams to ensure that proposed solutions respond to both business and user needs.
Coordinate or support User Acceptance Testing, including test-scenario definition, business validation, defect analysis, and follow-up.
Prepare clear functional documentation, user guidance, training materials, decision papers, and management-ready presentations.
Support solution adoption by gathering user feedback, facilitating knowledge transfer, and continuously improving requirements, processes, and documentation.
Communicate effectively across business, technology, and governance stakeholders in an international and multicultural environment.

Tools and technologies

Experience with every tool is not required. We value the ability to learn new platforms and use the appropriate tool for each business need.

Requirements and Agile delivery: Jira, Confluence, GitHub, Azure DevOps, or similar.
Process and business modelling: ARIS, Visio, Bizagi, Camunda, or similar.
Documentation and collaboration: Microsoft 365, Teams, SharePoint, OpenText, or similar.
Testing and traceability: Jira, TestMo, ServiceNow, or comparable testing and ticketing tools.
Data and reporting: Power BI, Excel, SQL, or similar analytical tools.

Hiring process

4 steps3 interviewsa task to do

Inscripción
Revisión de CV
Primer contacto telefónico
Phone call
Se verifica la información del CV y se hablan tus expectativas.
Tests online
Online test
Pruebas online según el puesto: inglés, capacidad numérica, competencias y razonamiento abstracto.
Entrevista con RR.HH.
With RR.HH.
Grupal, individual o en remoto según el puesto y la disponibilidad; sobre perfil, intereses, trayectoria y competencias.
Entrevista con la línea de negocio
With an uno o varios profesionales de la línea de negocio
Con uno o varios profesionales de la línea de negocio; responsabilidades, funciones, oportunidades de crecimiento y posibles preguntas técnicas.

Los empleados actuales pueden referir candidatos.

About Deloitte

Deloitte is one of the Big Four professional services firms, providing audit, consulting, tax, and financial advisory services to a vast array of clients worldwide. With a global network spanning more than 150 countries, Deloitte is a category-defining leader in the consulting industry, employing hundreds of thousands of professionals. The firm's scale and breadth allow it to serve multinational corporations, governments, and startups alike, with deep expertise across technology, strategy, operations, and risk.

In Spain, Deloitte operates as a major employer with offices in multiple cities including Madrid, Barcelona, Bilbao, Seville, Valencia, and others. The Spanish practice is a key hub for technology and consulting talent, offering roles in areas such as SAP, cloud engineering, cybersecurity, data analytics, and AI. For international professionals, Deloitte Spain provides a dynamic, multicultural environment with opportunities to work on global projects, and the firm actively recruits multilingual talent, as evidenced by roles requiring German and other languages. The company's strong commitment to professional development and its global mobility programs make it an attractive destination for those looking to build a career in Spain.

Industry: Consulting
Founded: 1845
Employees: 400,000–500,000
Headquarters: London, UK
In Spain: Madrid, Barcelona, Bilbao and 12 more
Website: www2.deloitte.com

Good to know if you are moving

Deloitte Spain has offices in over 10 cities, including Madrid, Barcelona, Bilbao, Seville, Valencia, and Zaragoza, offering flexibility for relocation within Spain.
The firm actively hires international talent, with roles specifically seeking German speakers and other multilingual professionals for finance and accounting positions.
Deloitte offers structured career development programs, including audit and consulting tracks for juniors, which can be a strong entry point for recent graduates relocating to Spain.
Spain is a key technology hub for Deloitte, with significant investment in cloud, AI, and cybersecurity roles, providing opportunities for tech professionals.
Deloitte's global mobility programs allow employees to transfer between countries, making it easier for international hires to eventually move to Spain or other locations.

In their own words

About the company & team

You are curious, structured, and comfortable working with complexity. You ask the right questions, listen carefully, and help stakeholders move from broad ideas to clear decisions. You can communicate with both technical and non-technical audiences, adapt to different project contexts, and maintain attention to detail without losing sight of the wider business objective.

You are not expected to arrive knowing every tool or domain. We are looking for someone with strong Business Analysis foundations, a collaborative mindset, and the ability to learn quickly and contribute effectively in an international delivery environment

What impact will you make?

All open roles at Deloitte