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Customer Success Manager DACH

Remote, Vienna, Vienna, Austria, Croatia, Paris, Paris, France, München, Bavaria, Germany, Budapest, Budapest, Hungary, Milano, Milan, Italy, Lisbon, Lisbon, Portugal, València, Valencia, Spain, London, England, United Kingdom·Added yesterday

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ecosio

2 open roles

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Overview

Job details

  • Fully remote

    Only from certain places, per the ad: “our remote-first culture lets you work remotely from one of our designated countries”

Requirements

  • Have the right to work in Spain

    ecosio doesn't mention sponsorship in the ad.

  • Work in English

    English is required, per the ad.

Requirements

What we're looking for

To connect with ecosio it is important to have...

  • experience in B2B SaaS sales
  • German language skills on a native / C2 level, fluent English skills
  • experience working with a portfolio of existing customers
  • experience with cross- and up-selling

Nice to have

And nice to have...

  • experience selling EDI / e-invoicing / ERP solutions

Pay & benefits

What you'll get

By connecting with us you will experience...

  • our remote-first culture lets you work remotely from one of our designated countries
  • flexible working hours to suit your schedule and priorities
  • annual personal development budget to invest in conferences, courses, or career coaching
  • home office allowance to create a workspace that fits your needs
  • regular events and trips to connect, celebrate, and have fun with the team
  • workations of up to 90 days per year within the EU, combining travel and productivity
  • wellbeing support, including mental health resources and employee assistance programs
  • additional country-specific benefits based on your location

The role

Job Description

What you'll do

You'll connect with the role if you enjoy...

  • driving company value by strategically developing existing accounts, building long-term business relationships, and identifying up- and cross-selling opportunities
  • managing your own portfolio of clients making sure they get the most value out of our solution
  • partnering closely with an experienced Account Manager to hand over and transition qualified opportunities seamlessly
  • listening to your customers and communicating their feedback to ensure our products and services meet their needs
  • navigating complex customer escalations and aligning internal stakeholders to turn friction into solutions
  • executing sales campaigns in close cooperation with marketing

Hiring process

As part of our hiring process at ecosio, we conduct standard background checks. You can find more information about them by clicking HERE.

About ecosio

ecosio is a Vienna-based SaaS company specializing in e-invoicing and electronic data interchange (EDI) solutions. The company provides a cloud-based platform that automates the exchange of business documents, such as invoices and purchase orders, between trading partners. With a focus on compliance with global e-invoicing regulations, ecosio serves a diverse range of clients across industries, helping them streamline their supply chain processes and ensure regulatory compliance.

In Spain, ecosio is expanding its remote-friendly team, currently hiring for roles such as an E-invoicing & EDI Integration Engineer and a Field Marketing Manager DACH. The company's work culture emphasizes innovation, collaboration, and international collaboration, making it an attractive option for professionals looking to work in a dynamic, cross-border environment. With a strong presence in the DACH region and growing operations in Southern Europe, ecosio offers opportunities for international hires to contribute to a rapidly evolving industry.

Industry
E-invoicing SaaS
Founded
2000
Employees
100–500
Headquarters
Vienna, Austria
Website
ecosio.com

Good to know if you are moving

  • ecosio offers a remote-friendly work environment, allowing flexibility for international employees.
  • The company provides a multicultural team with English as the primary working language, making it accessible for non-German speakers.
  • Employees can expect opportunities for professional growth in a fast-growing SaaS sector.
  • The company is headquartered in Vienna, a city known for its high quality of life and strong expat community.
  • ecosio supports relocation assistance for international hires, helping with visa and administrative processes.

In their own words

About the company & team

ecosio is a fast-growing, innovative service company and a leading provider of B2B integration, specialising in electronic data interchange (EDI), Web EDI and e-invoicing. ecosio is part of Vertex, Inc., a leading global provider of indirect tax solutions listed on Nasdaq (VERX).

Our brand slogan is Connections That Work as we believe strong connections are central to successful business relationships - both external and internal. At ecosio, we hire individuals from all backgrounds and are committed to creating an inclusive work environment. We are technology lovers, set the highest standards for our solutions, and put innovative ideas first.

Additional information

Our mission is to build Connections That Work by fostering a diverse and inclusive team. We are committed to making everyone feel valued and empowered to contribute their unique skills, experiences and perspectives. And now we want to connect with you!

All open roles at ecosio

Tags

More jobs like this

or browse Valencia·Customer Success·Mid-level·Remote·Valencian Community·E-invoicing SaaS

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Senior Account Manager DACH

ecosio1d ago
Remote, Vienna, Vienna, Austria, Croatia, Paris, Paris, France, München, Bavaria, Germany, Budapest, Budapest, Hungary, Milano, Milan, Italy, Lisbon, Lisbon, Portugal, València, Valencia, Spain, London, England, United KingdomNo Spanish needed
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