Adoption & Change Manager - Digital Water
València, Spain (Hybrid)·Full-time·Added 8 days ago
What they offer
Permanent contract
Full-time hours.
Hybrid
Office and home days — the ad has the split.
What they ask for
Have the right to work in Spain
IDRICA doesn't mention sponsorship in the ad.
Speak native-level Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
Be near València, Spain (Hybrid) for hybrid days
No relocation package mentioned.
Have 5+ years of experience
Senior-level role.
This job was automatically translated to English,.
The role
Job description
💧 Are you passionate about technology and want to see how your work transforms the real world?
In our company, you will be part of a collaborative team that will support you every step of the way. If you are looking for an environment where your impact is tangible and your professional growth is assured...
This opportunity is for you!
🚀 What will be your mission?
You will be responsible for ensuring the client's success after the implementation of digital solutions, guaranteeing the effective adoption of the platform and the generation of value over time.
Act as the main client contact during the operational phase, accompanying them in their change and transformation process, managing their expectations and aligning their needs with the product's capabilities and internal teams.
Your goal will be to ensure that the implemented solution is used effectively, evolves with the client's needs, and contributes to the improvement of their operational processes, also identifying opportunities for growth and expansion of the platform's use.
Your responsibilities will include
Client management and adoption: Ensure the effective adoption of the platform. Accompany the client in their organizational change process. Define evolution roadmap. Monitor value generated. Manage client expectations
Internal liaison and coordination: Main point of contact post-implementation. Coordination with implementation, product, and support. Translation of client needs. Prioritization of improvements
Evolution and value generation: Identify expansion opportunities. Detect new needs. Support value propositions. Accompany digital transformation
Follow-up: Periodic reviews. Usage analysis. Ensure satisfaction. Manage risks
🌟 What will make you stand out?
Have enough experience to be autonomous in your day-to-day work.
Be able to maintain a fluent conversation in English, as you will work with teams from different countries and both meetings and written communication may be in English.
Degree in civil engineering, telecommunications, industrial, or environmental engineering
Knowledge in digital solutions: IoT, Big Data, GIS, SCADA, and asset management.
Training in leadership, team management, and coordination of technical projects.Certifications: PMP, Lean Management, ITIL, or similar
Minimum 5 years of experience in software projects or implementation
Experience in client management, both remote and in-person, acting as the main point of contact and achieving demonstrable achievements
Experience in digital environments and digital transformation processes
Experience in the water and/or energy sector will be valued
So, if you want to make an impact on the world, do so with a team that will help you with what you need and in a company where growth opportunities are real,
Idrica is your place!
The role
💧 ¿Te apasiona la tecnología y quieres ver cómo tu trabajo transforma el mundo real?
En nuestra empresa formarás parte de un equipo colaborativo que te apoyará en cada paso. Si buscas un entorno donde tu impacto sea tangible y tu crecimiento profesional esté asegurado...
¡Esta oportunidad es para ti!
What you'll do
Será responsable de asegurar el éxito del cliente tras la implantación de soluciones digitales, garantizando la adopción efectiva de la plataforma y la generación de valor a lo largo del tiempo.
Actúa como interlocutor principal del cliente en fase de operación, acompañándole en su proceso de cambio y transformación, gestionando sus expectativas y alineando sus necesidades con las capacidades del producto y los equipos internos.
Su objetivo es asegurar que la solución implantada se utilice de forma efectiva, evolucione con las necesidades del cliente y contribuya a la mejora de sus procesos operativos, identificando además oportunidades de crecimiento y expansión del uso de la plataforma.
Gestión de cliente y adopción: Asegurar la adopción efectiva de la plataforma. Acompañar al cliente en su proceso de cambio organizativo. Definir roadmap de evolución. Monitorizar valor generado. Gestionar expectativas del cliente
Interlocución y coordinación interna: Punto de contacto principal en post-implantación. Coordinación con implantación, producto y soporte. Traducción de necesidades del cliente. Priorización de mejoras
Evolución y generación de valor: Identificar oportunidades de ampliación. Detectar nuevas necesidades. Apoyar propuestas de valor. Acompañar transformación digital
Seguimiento: Revisiones periódicas. Análisis de uso. Asegurar satisfacción. Gestionar riesgos
🌟 ¿Qué te hará destacar?
Así que, si quieres causar un impacto en el mundo, hacerlo de la mano de un equipo que te ayudará en lo que necesites y en una empresa donde las oportunidades de crecimiento son reales,
¡Idrica es tu sitio!
About IDRICA
IDRICA is a water technology company headquartered in Valencia, Spain, specializing in digital solutions for the water cycle. The company develops GoAigua, an integrated software platform that helps water utilities manage their networks more efficiently, using data analytics, artificial intelligence, and IoT to optimize water distribution, reduce losses, and improve sustainability. IDRICA operates globally, with projects and clients across Europe, the Americas, the Middle East, and Asia, and is recognized as a key player in the digital transformation of the water sector.
In Spain, IDRICA has its main office in Valencia and a strong presence in the national water industry, working with public and private utilities. The company is part of the Global Omnium group, a Spanish water utility, which provides it with a solid foundation and real-world testing ground for its solutions. For international professionals, IDRICA offers the opportunity to work in a specialized, high-growth tech sector with a global reach, while being based in a vibrant Mediterranean city. The work culture is collaborative and innovative, with a focus on digital innovation and sustainability, and the company actively seeks talent from diverse backgrounds to support its international expansion.
- Industry
- Water Technology
- Founded
- 2017
- Employees
- 500–1,000
- Headquarters
- Valencia, Spain
- In Spain
- Valencia
- Website
- idrica.com
Good to know if you are moving
- IDRICA is headquartered in Valencia, Spain, a city known for its high quality of life, Mediterranean climate, and lower cost of living compared to Madrid or Barcelona.
- The company is part of the Global Omnium group, which provides a stable corporate backing and a real-world testing environment for its technology.
- IDRICA works on international projects, offering opportunities to collaborate with clients and teams across different countries, which can be valuable for career growth.
- The company has a flexible work culture and supports professional development, with a focus on innovation and technology.
- While the official language is Spanish, the company's international presence means that English is often used in the workplace, making it accessible for non-Spanish speakers.
Where you'd work
IDRICA · Valencia
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