Senior Network Access Technician

• University degree or equivalent. Specialty: Engineering (Industrial, Telecommunications, Computer Science...), Statistics...
• Advanced user of Office 365
• Knowledge of the Spanish electricity sector and current legislation regarding self-consumption, generation, and renewables

• Knowledge of SAP is valued
• We value proficiency in data processing and analysis tools (SQL, Tableau, Power BI, R, or Python) and experience in reporting tasks.
• We value experience in managing analysis projects, defining objectives and deadlines, and coordinating work.
• We value communication skills with third parties

• English (B2).

As one of the leading employers:

Empower our collaborators through a positive and innovative work environment that promotes collaboration and agile decision-making;

Respect and value each person, providing a flexible, healthy and inclusive workplace with a range of attractive benefits;

Provide a meaningful work experience and prepare our people for future challenges through different development and internal mobility opportunities;

Our efforts have translated into several distinctions over time, highlighting the strong positioning of the EDP group and its dedication and commitment to attracting and retaining the best talent:

• Top Employer Certification by Top Employers Institute
• Part of the Bloomberg Gender-Equality Index
• Global certification as a family-responsible company by the Másfamília Foundation
• The 100 best places to work according to Houston Chronicle

The Network Access department is looking for a Senior Network Access Technician.

Manage, organize, and control the management of network access requests from customers and variants, in accordance with agreed guidelines and objectives and in compliance with established procedures. You will be responsible for ensuring compliance with quality milestones in the process from the opening of the file until the applicant's effective connection to the network. Mainly

• Management of requests from customers and variants, analyzing the response of access and connection permissions, verifying compliance with quality indicators, and offering support and assistance in the resolution of incidents, clarifications, and correction of deficiencies.
• Analysis of work related to customer network access files managed from the back office, verifying their quality and compliance with deadlines.
• Management of the connection and the creation of supply points, following company guidelines and policies, as well as safety and environmental regulations, to offer accurate information on the status of requests and ensure compliance with legal and administrative requirements
• Obtaining information and preparing technical and reporting reports, both internal and for external audits.
• Management of the technical access contract and monitoring of administrative milestones, billing, payment reconciliation, work orders, issuance of certificates, and operational notifications...
• Participation in improvements and updates of processes and tools, making proposals and staying up to date on legislation, regulation, and requirements from other departments, etc., achieving the evolution of the IT tools that support the processes.

Employment type: Permanent. Full-time

Location: Lugo