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L2 Onsite Engineer & IT Project Coordinator

On-site in Barcelona·Added 2 days ago

Experis España

112 open roles

Overview

Requirements

  • Have the right to work in Spain

    Experis España doesn't mention sponsorship in the ad.

  • Work in English

    English is required, per the ad.

  • Work on-site in Barcelona

    No relocation package mentioned.

  • Have 5+ years of experience

    Mid-level role.

This job was automatically translated to English.

Pay & benefits

What you'll get

💰 Salary:

  • Depending on value and experience provided.
  • 23 vacation days
  • Exclusive discounts at Fnac, theater, cinema, Booking, and more
  • Flexible compensation: meal vouchers, medical insurance, childcare... all deductible from personal income tax
  • "Refer a Friend" program with a bonus if you recommend a candidate who joins
  • We provide you with all the necessary equipment to work
  • Continuous training: online platform and official certifications
  • Dynamic environment with learning opportunities
  • Inclusive company culture, with a focus on well-being and professional development

Requirements

What we're looking for

💼 Required experience:

  • Between 5 and 8 years of experience in IT Support, EUC, Deskside Support, Onsite Engineer, or similar positions.
  • Solid experience in onsite L2 support in corporate environments.
  • Experience coordinating IT activities, services, or projects.
  • Experience working with users, technical teams, vendors, and stakeholders.

✅ Essential knowledge:

  • L2 technical support.
  • End User Computing (EUC).
  • Deskside Support.
  • Hardware and software troubleshooting.
  • Operating systems and corporate applications.
  • Ticketing and incident management tools.
  • Device lifecycle management.
  • IT asset and inventory management.
  • Support for meeting rooms and videoconferencing systems.
  • Coordination of IT vendors and services.

Languages

  • English C1 is essential.

The role

We are looking for an L2 Onsite Engineer & IT Project Coordinator (M/F/X) to join an important international project, acting as the onsite IT point of reference and ensuring the correct provision of technical support services, End User Computing (EUC), and the coordination of technological initiatives.

What you'll do

  • Provide onsite L2 technical support to users and resolve incidents related to workplace and End User Computing.
  • Diagnose and troubleshoot hardware, software, operating systems, applications, and corporate device incidents.
  • Manage and follow up on incidents and service requests.
  • Provide technical support to meeting rooms and videoconferencing systems.
  • Manage the complete lifecycle of corporate devices: preparation, configuration, deployment, maintenance, replacement, and retirement.
  • Keep the IT asset inventory up to date.
  • Coordinate activities related to the center's technological infrastructure and services.
  • Manage and follow up with vendors and external teams.
  • Act as a liaison between onsite users, remote support teams, infrastructure, vendors, and Facilities.
  • Participate in the planning, coordination, and execution of IT projects.
  • Support deployments, migrations, updates, and initiatives related to the digital workplace.
  • Prepare and maintain technical documentation and operating procedures.
  • Ensure effective communication with all stakeholders and a global view of the center's IT needs.

How you'll work

📍 Location: Lliçà de Vall (Barcelona)

🏢 Modality: On-site

Hiring process

If you have experience in corporate IT support, enjoy working on the front line with users, and are interested in combining the technical side with project and stakeholder coordination, we want to meet you!

About Experis España

Industry
IT Recruitment
Website
experis.es

In their own words

About the company & team

At Experis, we are a company specialized in professional services and IT project management associated with our 3 practices: Business Transformation, Cloud & Infrastructure, and Enterprise Applications.

Currently, we combine our technological solutions with the most in-demand skills in the market. Additionally, we provide specialized training associated with the aforementioned service lines.

We have a workforce of more than 1,800 IT specialists in Spain and an international presence in 54 countries.

All open roles at Experis España
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