Technical Support Engineer (SRE)

Hybrid in Barcelona·Added today

Nutanix

12 open roles

Apply

Overview

Job details

€60,000 a year
Gross, as stated in the ad.
About €3,460 a month after tax, or €3,480 under the Beckham regime.
Hybrid
Office and home days — the ad has the split.
Blue Card threshold
Indicative — the ad doesn’t promise sponsorship.

Requirements

Work in English
English is required, per the ad.
Be near Barcelona for hybrid days
No relocation package mentioned.
Have 3+ years of experience
Mid-level role.

Pay & benefits

What you'll get

We offer permanent employment with a base salary starting from €45,000. The base pay offered may vary depending on multiple individualized factors, such as job-related knowledge, skills, and experience

Pay Transparency

The OTE range for this position at commencement of employment is expected to be between EUR €40,000 and EUR €60,000 per year. Please note that OTE offered may vary depending on relevant objective factors, including market location, job-related knowledge, skills, and experience.

Requirements

What we're looking for

What You Will Bring

3+ years of relevant technical experience

Expertise in Virtualization, Networking, Storage, Linux, and Cloud Technologies

Customer-facing experience and customer-first mindset

Fluent in English. Proficiency in one or more EU languages is a strong plus

Passion for learning and staying updated on cloud technologies

Strong troubleshooting and debugging skills

Collaborative approach and ability to work with diverse teams

Ability to provide excellent support experience to customers

The role

The Opportunity

Exciting times here at Nutanix as we are expanding our EMEA team in Barcelona!

Do you love technology, and innovation and have a customer-first mindset? Expand your skills and knowledge with our leading-edge Hyper-Converged Infrastructure (HCI) technology and Hybrid-Cloud solutions!

Here at Nutanix, we value providing all our customers with an exceptional support experience. Join our family in a multicultural working environment and be part of a company that wants your career to succeed and thrive!

Sounds like you? Read on!

What you'll do

Your Role

Provide technical support for Nutanix´s HCI solutions

Troubleshoot, diagnose, and debug enterprise customer issues

Collaborate with development engineering team

Resolve cross-vendor issues with technology partners

Improve product serviceability and develop tools

Deliver excellent customer support experience

Share technical knowledge with team

Focus on customer success and satisfaction

How you'll work

Work Arrangement

Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. Workplace type may vary based on location and team requirements. Please speak with your recruiter for details. Additional team-specific guidance and norms will be provided by your manager.

About Nutanix

Nutanix is a global leader in hybrid multicloud computing, providing a unified platform that simplifies IT operations and accelerates application delivery across private and public clouds. The company's flagship Enterprise Cloud Platform combines web-scale engineering with consumer-grade design to converge compute, storage, and virtualization into a single solution, serving thousands of enterprise customers worldwide. With a strong focus on innovation, Nutanix has established itself as a category-defining player in the hyperconverged infrastructure market, competing with the largest names in enterprise IT.

In Spain, Nutanix has a significant presence with offices in Madrid and Barcelona, serving as a hub for Southern Europe and a key center for engineering, sales, and customer success operations. The company actively hires international talent, offering a multicultural and collaborative environment where English is the working language, making it an attractive destination for relocating professionals. Nutanix's culture emphasizes employee growth, technical excellence, and a strong work-life balance, with competitive compensation and benefits packages designed to support international hires.

Industry: Cloud Infrastructure
Founded: 2011
Employees: 5,000–10,000
Headquarters: San Jose, USA
In Spain: Barcelona, Madrid
Website: nutanix.com

Good to know if you are moving

English is the working language at Nutanix, making it accessible for international professionals.
The Barcelona office is a major engineering hub, offering opportunities in product development and engineering roles.
Nutanix offers a flexible, hybrid work model and a strong emphasis on work-life balance.
The company has a strong culture of innovation and technical excellence, with a focus on employee growth and development.
International hires can expect a comprehensive relocation package and support for visa processes.

In their own words

About the company & team

Hungry, Humble, Honest, with Heart.

About the Team

At Nutanix, you will have the opportunity to be a part of our EMEA Technical Support (SRE) team based in Barcelona. Our SRE team comprises talented individuals working collaboratively to deliver the best support to our customers promptly. As a team, we are focused on maintaining high system reliability and availability.

You will report to the Support Manager, who provides guidance and support in ensuring seamless operations within the team. At Nutanix, we offer a hybrid work setup where employees are expected to be in the office for three days a week. This setup allows for a good balance between the collaborative benefits of in-person interactions and the flexibility of remote work.

In terms of travel requirements, there are no extensive travel demands for this position. Our focus is primarily on delivering exceptional support to our customers while maintaining a healthy work-life balance for our team members.

Additional information

We're an Equal Opportunity Employer

Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting [email protected].

All open roles at Nutanix