Technical Support Engineer (SRE)
Technical Support Engineer (SRE) providing support for HCI and hybrid-cloud solutions. You will troubleshoot enterprise issues and collaborate with development teams.
The English-language job board for Spain
86,000+ live jobsHybrid in Barcelona·Added 5 days ago
Still open when we checked on 3 Oct
€83,000 a year
Gross, as stated in the ad.
About €4,550 a month after tax, or €4,940 under the Beckham regime.
Permanent contract
Per the ad.
Hybrid
Office and home days — the ad has the split.
Blue Card threshold
Indicative — the ad doesn’t promise sponsorship.
Work in English
English is required, per the ad.
Be near Barcelona for hybrid days
No relocation package mentioned.
Have 7+ years of experience
Senior-level role.
What You Will Bring
7+ years of relevant technical experience
Expertise in Virtualization, Networking, Storage, Linux, and Cloud Technologies
Customer-facing experience and customer-first mindset
Fluent in English. Proficiency in one or more EU languages is a strong plus
Passion for learning and staying updated on cloud technologies
Strong troubleshooting and debugging skills
Collaborative approach and ability to work with diverse teams
Ability to provide excellent support experience to customers
We offer permanent employment with a base salary starting from €60,000. The base pay offered may vary depending on multiple individualized factors, such as job-related knowledge, skills, and experience
Pay Transparency
The OTE range for this position at commencement of employment is expected to be between EUR €55,000 and EUR €83,000 per year. Please note that OTE offered may vary depending on relevant objective factors, including market location, job-related knowledge, skills, and experience.
The Opportunity
Exciting times here at Nutanix as we are expanding our EMEA team in Barcelona!
Do you love technology, and innovation and have a customer-first mindset? Expand your skills and knowledge with our leading-edge Hyper-Converged Infrastructure (HCI) technology and Hybrid-Cloud solutions!
Here at Nutanix, we value providing all our customers with an exceptional support experience. Join our family in a multicultural working environment and be part of a company that wants your career to succeed and thrive!
Sounds like you? Read on!
Your Role
Provide technical support for Nutanix´s HCI solutions
Troubleshoot, diagnose, and debug enterprise customer issues
Collaborate with development engineering team
Resolve cross-vendor issues with technology partners
Improve product serviceability and develop tools
Deliver excellent customer support experience
Share technical knowledge with team
Focus on customer success and satisfaction
Work Arrangement
Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. Workplace type may vary based on location and team requirements. Please speak with your recruiter for details. Additional team-specific guidance and norms will be provided by your manager.
Nutanix is a global leader in hybrid multicloud computing, providing a unified platform that simplifies IT operations and accelerates application delivery across private and public clouds. The company's flagship Enterprise Cloud Platform combines web-scale engineering with consumer-grade design to converge compute, storage, and virtualization into a single solution, serving thousands of enterprise customers worldwide. With a strong focus on innovation, Nutanix has established itself as a category-defining player in the hyperconverged infrastructure market, competing with the largest names in enterprise IT.
In Spain, Nutanix has a significant presence with offices in Madrid and Barcelona, serving as a hub for Southern Europe and a key center for engineering, sales, and customer success operations. The company actively hires international talent, offering a multicultural and collaborative environment where English is the working language, making it an attractive destination for relocating professionals. Nutanix's culture emphasizes employee growth, technical excellence, and a strong work-life balance, with competitive compensation and benefits packages designed to support international hires.
Hungry, Humble, Honest, with Heart.
About the Team
At Nutanix, you will have the opportunity to be a part of our EMEA Technical Support (SRE) team based in Barcelona. Our SRE team comprises talented individuals working collaboratively to deliver the best support to our customers promptly. As a team, we are focused on maintaining high system reliability and availability.
You will report to the Support Manager, who provides guidance and support in ensuring seamless operations within the team. At Nutanix, we offer a hybrid work setup where employees are expected to be in the office for three days a week. This setup allows for a good balance between the collaborative benefits of in-person interactions and the flexibility of remote work.
In terms of travel requirements, there are no extensive travel demands for this position. Our focus is primarily on delivering exceptional support to our customers while maintaining a healthy work-life balance for our team members.
We're an Equal Opportunity Employer
Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting [email protected].
Nutanix · Barcelona
Loads Google Maps, which may set its own cookies.