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SAP Support Consultant – Advanced English

Remote, Barcelona·Full-time·Added 5 days ago

SAPINDEX

128 open roles

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Overview

Job details

Full-time hours
Per the ad.
Fully remote
Only from certain places, per the ad: “Location: Europe & LATAM”

Requirements

Have the right to work in Spain
SAPINDEX doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.

Pay & benefits

What you'll get

• Fully remote work model.

• Full-time allocation.

• Long-term opportunity based on service quality and performance.

• International and collaborative environment.

• Exposure to large SAP support operations.

• Opportunity to work within the healthcare sector.

Requirements

What we're looking for

• 1–2+ years of hands-on SAP ECC/R3 support experience using SAP GUI.

• Experience working in SAP support, helpdesk, service desk, or application support environments.

• Experience with SAP user administration using SU01.

• Basic understanding of role and authorization management using PFCG.

• Experience with ITSM or ticketing tools, preferably ServiceNow.

• Ability to work effectively in high-volume support environments handling multiple requests simultaneously.

• Experience performing incident classification, triage, and escalation.

• Experience supporting users with different levels of technical expertise.

• Basic knowledge of SAP FI, including:

Company Codes
Fiscal Year Variants
Period Opening and Closing Activities • Strong communication and customer service skills.

• Advanced English (C1 required).

Nice to have

• Previous experience in the healthcare sector.

• Experience supporting hospital groups or organizations with multiple company codes.

• Knowledge of IDoc monitoring, interfaces/EDI, and batch input processes.

• Exposure to SAP MM or SAP SD environments.

• German language skills.

• Experience working in international support environments.

The role

⭐ SAP Support Consultant – Advanced English – Remote (Europe & LATAM)

📍 Location: Europe & LATAM

🏢 Work Model: Remote

💼 Contract Type: Freelance

🕒 Allocation: Full Time

🗣️ Language: Advanced English (C1 required)

We are looking for SAP Support Consultants to join an ongoing SAP application support service within a large healthcare environment.

This role is focused on first-level SAP support, providing operational assistance to end users, managing support requests, handling user administration activities, and ensuring the efficient resolution of incidents within SAP ECC/R3 environments.

The ideal candidate will have experience working in SAP support environments, managing tickets, supporting users, handling authorizations, and collaborating with second and third-level support teams when escalation is required.

What you'll do

• Provide first-level support for SAP ECC/R3 environments.

• Manage incoming tickets, incidents, and user requests.

• Process and resolve standard support cases independently.

• Perform incident triage and escalate complex issues to second and third-level support teams.

• Manage user administration activities, including password resets, account unlocks, user creation, and role assignments.

• Support authorization-related activities using existing roles and profiles.

• Monitor interfaces, IDocs, batch input processes, and operational alerts.

• Support recurring SAP FI period opening, closing, and locking activities.

• Participate in internal and customer meetings.

• Maintain accurate documentation of activities, incidents, and resolutions.

• Ensure effective communication with users and stakeholders while maintaining high service levels.

Hiring process

📩 Apply now!

About SAPINDEX

SAPINDEX is a specialized SAP staffing and consulting firm headquartered in Madrid, Spain. The company focuses exclusively on SAP ecosystem talent, placing consultants across the full spectrum of SAP modules (ABAP, FICO, MM, SD, EWM, PP, QM, WM, SAC, Datasphere, BTP, Ariba, and more) for clients throughout Spain. With a team of around 50 professionals, SAPINDEX operates as a niche recruitment and project consultancy, pairing certified SAP consultants with enterprise clients on hybrid and on-site engagements.

SAPINDEX has a strong footprint across Spain, with active recruitment and project work in Madrid, Barcelona, Valencia, Seville, Albacete, Getafe, and Murcia. The company's roles are predominantly hybrid, requiring Spanish and often Catalan language skills, and they are a relevant entry point for international SAP professionals looking to work in the Spanish SAP ecosystem. Their job postings are highly specific to SAP modules, making them a good fit for consultants with deep SAP expertise rather than generalist IT professionals.

Industry: SAP Staffing and Consulting
Employees: 11–50
Headquarters: Madrid, Spain
In Spain: Madrid, Barcelona, Seville and 3 more
Website: sapindex.es

Good to know if you are moving

Hybrid roles are the norm — most positions are listed as 'Híbrido' (hybrid), offering a mix of remote and on-site work.
Language requirements are common: many roles require Spanish, and some in Barcelona require Catalan as well.
The company hires for a very specific SAP module stack (ABAP, FICO, MM, SD, EWM, PP, QM, SAC, Datasphere, BTP, Ariba), so deep SAP expertise is the main currency.
Offices and client sites are spread across Madrid, Barcelona, Seville, Albacete, Getafe and Murcia, so relocation within Spain may be expected.
The company is a staffing and consulting firm, so employment is project-based and tied to client engagements.

All open roles at SAPINDEX