€53k
Blue Card threshold🇬🇧The English-language job board for Spain
IT Support Technician (Field Support) with High English
On-site in Madrid·Added 7 days ago
Experis España
112 open roles
Overview
Job details
Permanent contract
Per the ad.
Requirements
Have the right to work in Spain
Experis España doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Work on-site in Madrid
No relocation package mentioned.
This job was automatically translated to English.
Pay & benefits
What you'll get
Why choose Experis? At Experis, we do not just offer you a job, but a professional career accompanied by and adapted to you:
Permanent contract
23 days of vacation
Exclusive discounts at Fnac, theater, cinema, Booking, and more
Flexible compensation: restaurant vouchers, medical insurance, nursery school... and all of this is tax-deductible!
"Bring a friend" program: if you recommend someone to us and they join, you receive a bonus!
We provide you with the necessary equipment to work
Continuous training: online platform and official certifications to keep growing
The role
At Experis, part of the Manpower Group, we look for talent to drive the digital transformation of our clients. If you are a proactive person, eager to grow professionally and add value to innovative projects, we want to meet you!
We are looking for a support technician profile with high English level to join an important project in an on-site modality in Madrid.
What you'll do
Functions:
User support (on-site, remote, telephone, and email).
Incident and asset management with ServiceNow.
Support for Windows 11, macOS, and iOS devices.
Installation and configuration of equipment (IMACs, imaging, Autopilot).
Support for Microsoft 365, MFA, Active Directory, and videoconferencing (MTR).
Management of inventory, training rooms, printers (Lexmark), and vendors.
Basic support for networks, servers, and data centers (remote hands).
VIP user support and preparation of basic reports.
Requirements
Requirements:
1 year of experience in technical user support.
Experience in Microsoft environments (Office 365, Windows, AD, MFA).
Knowledge of macOS and iOS.
Use of remote support tools.
Incident management with vendors.
High technical English.
Desirable requirements:
Basic knowledge of Linux.
Experience with VIP users.
Basic support for servers and data centers.
Experience in SLA control.
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