L2 Support Technician + English B (Temporary) – On-site Barcelona, Sarrià / Pedralbes area

At Experis, we bet on technological talent and accompany our professionals in projects with real impact, within innovative and collaborative environments. You will be part of a leading company in IT solutions, with access to development opportunities, close monitoring, and participation in projects for large clients.

If you are available and interested in a new challenge as an on-site L2 Support Technician in Barcelona, Sarrià / Pedralbes area, apply and let's talk.

• Provide on-site support to users.
• Manage incidents and requests.
• Provide workstation support.
• Resolve incidents related to operating systems and standard software.
• Perform hardware support.
• Participate in workstation security tasks.
• Work with ticketing tools and corporate environments.

• Location: Barcelona, Sarrià / Pedralbes area.
• Modality: On-site.
• Start date: Immediate.
• Duration: Temporary, to cover medical leave.

L2 Support Technician - On-site Barcelona, Sarrià / Pedralbes area

From Experis, a ManpowerGroup company specializing in IT consulting and technology talent selection, we are looking to hire an L2 Support Technician for an on-site project in Barcelona, Sarrià / Pedralbes area.

We are looking for a person with advanced experience in workstation support, user orientation, and the ability to work in demanding corporate environments, including VIP user support.

• Intermediate Vocational Training, Higher Vocational Training in ICT or similar.
• Minimum experience of 3 to 5 years in L2 support.
• English B2
• Experience in networks, IT technologies, and resolving incidents related to network protocols and services.
• Support and administration of user equipment: PCs, Microsoft Windows and Apple laptops, iPads, and iPhones.
• Knowledge of Active Directory, Azure, Intune, SCCM, Entra ID, Conditional Access, O365, Microsoft systems, and standard software.
• Experience with ticketing tools, preferably ServiceNow.
• Knowledge of network printers, Exchange, and antivirus managers.