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Nice to have
Paid internship with real responsibilities
Modern, central offices with snacks and drinks
Regular team events and afterwork
Supportive teammates and close mentorship
We are looking for a curious, motivated, and detail-oriented Technical Support Intern to join our Tech and Product team in Barcelona.
Flowbox is a fast-scaling SaaS company founded in 2016. Our platform enables brands to collect, manage, and publish User Generated Content (UGC) across their marketing and E-commerce channels.
In September 2025, Flowbox acquired the Danish company Dreaminfluence, a leading influencer marketing platform. Post-acquisition, Flowbox now serves more than 1,000 customers and employs over 60 people across offices in Stockholm, Barcelona, Amsterdam, and Copenhagen.
You will support the Technical Support team by helping diagnose issues, investigate technical behaviours, and document findings, while learning how a SaaS product operates in real customer environments.
This role is designed to give you practical experience at the intersection of customers, product, and engineering.
A regular day will include:
Assisting in handling technical questions from internal teams, mainly Customer Success and Technical Support
Reviewing basic implementation setups, embed codes, scripts, and integrations under guidance
Investigating issues using browser DevTools, logs, and step-by-step reproductions
Helping document bugs clearly and providing structured information to Engineering
Contributing to and updating internal technical documentation and playbooks
Supporting the Technical Support Lead in improving workflows, tools, and internal processes
Learning best practices for implementations across common E-commerce platforms and CMS setups
This is an internship or entry-level role. Prior professional experience is not required.
To thrive in this role, you should:
Be structured, organised, and curious
Be eager to learn and comfortable asking questions
Enjoy problem-solving and understanding how things work
Be comfortable explaining technical topics in a clear, simple way
Have basic exposure to HTML, CSS, and JavaScript (academic or self-taught is fine)
Be familiar with browser DevTools or willing to learn quickly
Communicate clearly in English, both written and spoken
This role involves frequent interaction with internal teams, so good communication skills and a collaborative mindset are essential.
At Flowbox, internships are designed as real learning experiences. You can expect hands-on exposure to:
Major E-commerce platforms (Shopify, Magento, WooCommerce, Prestashop, VTEX, etc.)
How the different layers of a SaaS product connect (front-end, back-end, APIs, integrations)
Practical debugging across browsers, scripts, and third-party tools
How product issues are analysed, prioritised, and communicated to Engineering
How customer feedback influences product decisions and roadmap discussions
Continuous skill development in HTML, CSS, and JavaScript through real cases
How a Tech and Product organisation operates at scale
Flowbox is a marketing technology company specializing in user-generated content (UGC) and social commerce solutions. Their platform helps brands collect, curate, and display authentic customer photos and videos across their websites and marketing channels, turning social proof into a driver of sales and engagement. The company serves a global client base of e-commerce and retail brands, positioning itself as a key player in the growing UGC and social proof software niche.
Flowbox was founded in Sweden and has established a significant presence in Barcelona, Spain, which serves as a key hub for its operations and talent. The company fosters a dynamic, international work environment, with a focus on innovation and collaboration. For international professionals, Flowbox offers the opportunity to join a fast-growing tech company in a vibrant Spanish city, working with a diverse team and cutting-edge marketing technology.
You will be part of our Tech and Product organisation, working closely with Engineering, Product Management, and our customer-facing teams (Customer Success, Support, and Sales Engineering).
The Technical Support team's mission is to ensure Flowbox runs smoothly for every client, resolve technical issues efficiently, and continuously improve the quality and reliability of our platform.
As an intern, you will join this team with a strong learning focus, receiving close guidance and hands-on exposure to real production systems.
Flowbox offers a fast-moving yet relaxed work environment in modern offices in the heart of Barcelona. You will join a company where curiosity, collaboration, and ownership are encouraged, even at intern level.
In return for your commitment and motivation, Flowbox offers a strong learning environment, real responsibilities, and exposure to an international SaaS business.
Our culture is shaped by three core values:
Honesty: Open communication, trust, and constructive feedback
Drive: Ownership, initiative, and a bias towards action
Open Mind: Curiosity, adaptability, and continuous learning
These values guide how we work, grow, and make decisions every day.
Flowbox is an equal opportunity employer. Employment at Flowbox is based solely on a person's merit and qualifications directly related to professional competence. Flowbox does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender, identity, national origin, disability, age, marital status, pregnancy or related condition or any other basis protected by law.
Flowbox · Barcelona
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or browse IT support·Entry-level·Catalonia·Marketing Technology
As a Senior Account Executive, you will manage the full sales cycle for the DACH market. You will engage prospective brands, conduct outreach, and close business using HubSpot.
Backend Developer needed to build and maintain scalable microservices for a UGC platform. The role offers a hybrid work model and access to modern cloud technologies.
As a Senior Account Executive, you will manage the full sales cycle for the Spanish market. You will engage prospective brands, conduct outreach, and close business using HubSpot.
US$30k - US$110k
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