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Technical Support Consultant

Hybrid in Barcelona·Added over a year ago (last checked 8 Oct)

SD Worx

44 open roles

Overview

Work mode
Hybrid, Barcelona
Spanish
Fluent
English
Required
Education
University degree
Benefits
Private health insurance

Visa options

  • The ad doesn’t mention sponsorship

    Not a refusal, but not a yes. Worth asking in your first message.

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Skills

Nice to have

Requirements

What we're looking for

  • A technical academic background, such as a degree or vocational qualification in Computer Science, Software Engineering, DAW, DAM, ASIR, or a related field.

  • 0-1 year of professional experience, including internships, apprenticeships, academic projects, or entry-level roles.

  • Basic knowledge of programming concepts, relational databases (SQL Server, PostgreSQL, Oracle, or MySQL), REST APIs, JSON, and web services.

  • Interest in technology, system integrations, and consulting.

  • Strong willingness to learn, attention to detail, and problem-solving skills.

  • Ability to manage multiple tasks and work effectively in a dynamic environment.

  • Strong communication and teamwork skills.

  • Fluency in both Spanish and English is essential.

Nice to have

  • Familiarity with Node.js is considered a plus.

  • Knowledge of cloud platforms such as Azure or AWS is a plus.

Desirable qualifications include

  • Basic knowledge of Unix/Linux environments.

  • Understanding of networking and IT security fundamentals.

  • Familiarity with web technologies such as HTML, HTTP/HTTPS, and web server concepts.

  • Exposure to web services and integration technologies.

  • Interest in or knowledge of payroll, time management, HCM, or ERP solutions.

  • Knowledge of Integrho is considered an advantage.

Pay & benefits

What you'll get

🏝️ Comprehensive training and development programs.

🏝️ Flexible working schedule

🏝️ Private medical insurance 100% covered by SD Worx

🏝️ 25 vacation days

🏝️ 18 hours for personal matters

🏝️ Reduced summer hours: 36 hours instead of 40 per week, for 4 weeks (to be chosen in July or August)

🏝️ Cobee flexible retribution options: meals, transportation, etc.

🏝️ Laptop and equipment provided

🏝️ Workation: possibility to work from abroad (where SD Worx has legal entity, up to 4 weeks per year)

🏝️ Learning opportunities: language courses (as per availability), individual training bonus, an individual development plan, and professional training

🏝️ Career growth: whether you want to become more of an expert in your field or want to expand your knowledge more horizontally, there is always room to grow within SD Worx!

Salary range information will be shared with candidates during the initial interaction with the Talent Acquisition team, either by phone or email.

The role

In this role, you will investigate and troubleshoot incidents, provide technical assistance to clients, and collaborate with internal teams to identify and implement effective solutions. You will gain exposure to a wide range of technologies, systems, and infrastructure components while contributing to continuous improvement initiatives and service quality.

This is an excellent opportunity for someone who enjoys problem-solving, learning new technologies, and building a career in technical support within a leading international HR and Payroll solutions provider.

What you'll do

  • Resolve technical issues related to the installation, connectivity, and operation of our solutions.

  • Analyze and troubleshoot issues related to systems, databases, network communications, and infrastructure.

  • Provide technical support to clients, both remotely and on-site when required.

  • Participate in continuous improvement and process automation initiatives.

  • Collaborate with cross-functional teams to deliver an excellent customer experience.

  • Proactively investigate, diagnose, and resolve technical issues.

Hiring process

3 steps5 interviewsa task to do
  1. Application

  2. Recruiter interview

    With a recruiter

    A phone or video interview if your profile matches the role.

  3. Interviews with the hiring manager

    With hiring manager and key stakeholders · 1–3 sessions

    Meet the hiring manager and possibly other key stakeholders.

  4. Case interview or assessment

    Not every role

    Included for some roles.

  5. Reference checks

  6. Job offer

  • SD Worx says it usually responds to applications within a week.

About SD Worx

SD Worx is a European HR and payroll services provider headquartered in Antwerp, Belgium. The company specializes in payroll administration, HR administration, and related software solutions, operating across multiple European countries with a strong focus on local expertise and compliance. With a workforce of several thousand employees, SD Worx serves a wide range of clients, from small businesses to large international corporations, and is recognized as a leading player in the European HR services market.

SD Worx has a significant presence in Spain, with offices in Madrid and Barcelona, where they deliver payroll and HR services to both Spanish and international companies. The company is known for its international and multicultural work environment, actively hiring professionals from across Europe, including roles for SAP SuccessFactors consultants, payroll specialists, and HR operations staff. For international professionals, SD Worx offers opportunities to work in a dynamic, cross-border environment, leveraging their language skills (e.g., German, French, Dutch, Finnish, Norwegian, Danish) and expertise in various HR and payroll systems, making it an attractive employer for those looking to build a career in the European HR tech sector.

Industry
HR Payroll
Founded
1945
Employees
5,000–10,000
Headquarters
Antwerp, Belgium
In Spain
Madrid, Barcelona
Website
sdworx.com

Good to know if you are moving

  • SD Worx actively hires international professionals, with many roles explicitly requiring language skills such as German, French, Dutch, Finnish, Norwegian, or Danish, making it accessible for non-Spanish speakers.
  • The company has a strong presence in Spain (Madrid and Barcelona), offering opportunities to work on Spanish payroll projects while being part of a European-wide organization.
  • Many roles are client-facing and require fluency in a specific European language, so language skills are a key asset for international candidates.
  • The company offers a multicultural and multilingual work environment, with teams spread across Europe.
  • SD Worx provides a clear career path in HR and payroll consulting, with opportunities to specialize in SAP SuccessFactors, SAP HCM, and other HR technologies.

In their own words

About the company & team

SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices across Europe and in Mauritius. Our purpose is to bring people solutions to life, enabling organizations of all sizes to turn Human Resources into a source of value for both the business and its people.

Our people solutions cover the entire employee journey - from getting people paid to attracting, rewarding and developing talent.

Additional information

From many locations, we work as one - moving from better to best together

SD Worx values diversity and inclusion in the workplace. We welcome applications from all qualified candidates regardless of origin, nationality, gender, gender identity, sexual orientation, age, disability, religion, ethnic or social background, or stage of life.

All hiring decisions are made based on skills, experience and role‑related qualifications.

All open roles at SD Worx

Location

SD Worx · Barcelona

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