Laundry Assistant

• Competitive salary and a comprehensive benefits package.
• Excellent training and development opportunities.
• Employee Travel Program at other Four Seasons hotels and resorts.
• Uniform and its cleaning covered by the hotel.
• Meals included during the working day.
• 50 calendar days of vacation per year.
• A day off for your birthday.
• Free private medical insurance for the employee.

A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital - within walking distance of all the key attractions - seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike.

Four Seasons Hotel Madrid is looking for a laundry attendant to join the team. The laundry attendant is responsible for ensuring the correct care, treatment, and presentation of guest clothing, employee uniforms, and linen processed in the Laundry Department, in accordance with Four Seasons' operating procedures and quality standards.

Your attention to detail, knowledge of laundry processes, and commitment to excellence contribute to the proper care of garments, operational efficiency, workplace safety, and providing an exceptional experience to both guests and employees.

• Correctly sort, inspect, and identify guest garments, verifying them against the corresponding laundry and dry cleaning lists.
• Review garment care labels before processing and apply the appropriate treatment according to fabric type and care instructions.
• Inspect garments for pre-existing damage or defects and communicate them to the corresponding supervisor.
• Check pockets and manage any found items in accordance with the hotel's Lost and Found procedure.
• Mark and identify garments when necessary.
• Remove or replace buttons and decorative elements when necessary for garment treatment.
• Identify garments that require stain removal and distribute them to the corresponding laundry or dry cleaning areas.
• Operate dry cleaning machinery and the spotting table following established procedures.
• Remove stains using the appropriate products and techniques for each fabric type.
• Handle guest garments with the utmost care throughout the entire process to avoid damage.
• Iron guest garments in accordance with Four Seasons quality standards.
• Manage requests for guest garment repairs or alterations in accordance with the services offered by the hotel.
• Ensure that all garments meet the required quality standards before delivery.
• Control, organize, and distribute employee uniforms.
• Manage the collection and delivery of uniforms, ensuring the exchange of one garment for another.
• Maintain accurate and up-to-date records of uniforms assigned to each employee and department.
• Inspect uniforms and report any defects or repair needs to the person in charge.
• Iron uniforms when necessary to ensure their correct presentation.
• Perform quarterly uniform inventories.
• Keep the uniform area clean, tidy, and well-organized.
• Perform laundry operations in accordance with established operating procedures and Four Seasons standards.
• Sort soiled linen according to fabric type, color, soil level, and required treatment.
• Load and unload washing machines respecting established weight limits and verifying loads using a scale.
• Correctly know and apply the manual and automatic operating procedures for the washing machines.
• Verify chemical levels for each washing machine daily.
• Handle chemicals safely, understanding the associated risks and consulting the Safety Data Sheets (SDS).
• Pre-treat stains on white linen using the appropriate products and procedures.
• Identify and separate items that require an additional wash cycle or reprocessing.
• Maintain an efficient loading and unloading flow to optimize productivity.
• Check washing temperatures and ensure the correct functioning of the equipment.
• Clean dryer lint filters after each load.
• Daily record the production of washing machines and dryers.
• Report any variation in steam pressure or hot water temperature.
• Keep the laundry area clean, organized, and safe.
  

• This is a full-time position (40h/ week).
• The work schedule will be on rotating shifts (morning, afternoon, or night) and shifts may be on weekdays and weekends.