Fuerte Group Hotels is a family-owned Spanish hotel chain with over 60 years of experience in the hospitality and tourism industry. Headquartered in Marbella, the group operates a diverse portfolio of brands including Fuerte Hoteles, Amàre Hotels, Olée Holiday Rentals, and the flagship El Fuerte Marbella, focusing on high-end service and sustainable tourism practices.

With a significant footprint across Andalusia and the Balearic Islands, the company offers a wide range of opportunities for international professionals in areas such as guest experience, culinary arts, and corporate management. Their international outlook is reflected in their recruitment of multilingual staff and specialized roles like International Talent Recruiters, making them a key player for those seeking to enter the Spanish luxury hospitality market.

Founded in 1957 by José Luque Manzano with the opening of Hotel El Fuerte in Marbella, the first hotel in the center of the city. It has since evolved from a single establishment into a major Spanish hospitality group known for pioneering sustainable tourism.

For international professionals

Operates multiple brands ranging from 4-star family resorts to 5-star luxury adult-only hotels.
Strong commitment to environmental sustainability and social responsibility through the Fuerte Foundation.
Headquartered in Marbella, offering corporate roles in one of Spain's most popular international hubs.
Provides opportunities for seasonal and permanent positions across Andalusia and Ibiza.
Actively seeks multilingual talent for guest-facing and management roles to serve an international clientele.

Department Head

Fuerte Group Hotels

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

🔔 We are offering a Department Head position to work at https://www.amarehotels.com/es/, adults-only hotels featuring an exciting combination of live music, exceptional gastronomy, and sophisticated design in prime seaside locations.

Amàre Beach Hotel Sancti Petri, following the brand's success in Ibiza and Marbella, is now creating its next destination: Sancti Petri, in Chiclana de la Frontera, Cádiz. With 352 rooms and its golden beaches, spectacular atmosphere, and dreamlike sunsets, it is the most exclusive enclave of the Costa de Luz, with idyllic sunsets and the flavor of authentic local gastronomy.

The Department Head will be responsible for controlling, managing, and supervising the functions of their sector, ensuring that service and customer care are of high quality and follow the protocols and standards set by Fuerte Group.

You will have access to multiple advantages:

You will work at Fuerte Group Hotels, a large family of top-tier professionals with nearly 7 decades in the hotel sector, which has grown through differentiated brands, especially in the south of Spain.

💥 Competitive salary policy.

💟 Unique working environment, excellent workplace atmosphere surrounded by great professionals.

📈 Development opportunities and career plans so that we can grow together.

📚 Continuous training: we believe in and promote your talent. Special attention to improving your language skills.

Your day-to-day will start to sound like this...

🔲 Support and supervision: In the absence of the Second Maître d', they will be responsible for assuming the functions of that position. Collaborate in communicating departmental objectives to the dining room staff, as well as reviewing critical processes and area setups through daily mini-meetings, in accordance with the standards established by the hotel. Coordinate and organize the team, assigning different ranks, supervising the execution of tasks, and ensuring correct operation in each. Control and supervise that the point of sale is organized according to the company protocols required for each case. Collaborate in customer service, performing functions of receiving, seating, advising, and seeing off customers in relation to the gastronomic offer. Supervise billing and customer payment, as well as the balancing and settlement of cash collections.

🔲 Execution and follow-up: Plan, coordinate, and organize the service of their sector, delegating functions to the team under their charge. Guarantee the correct setup and breakdown of the sector or point of sale. Place orders with the Store/Economato. Attend to and resolve possible complaints and/or suggestions received from customers, passing the information to their immediate superior. Collaborate in the selection, evaluation, training, and qualification of the Dining Room team members, according to the methodology established by the Human Resources Department, as well as managing the onboarding process.

🔲 Control and quality: Store, review, and control products and common-use objects in the different points of sale or sectors in charge. Comply with and enforce quality, health and safety, environmental, and data protection regulations established by the organization.

View original advert (Spanish)

🔔 Ofrecemos un puesto de Jefe/a de sector para trabajar en https://www.amarehotels.com/es/, hoteles solo-adultos con una emocionante combinación de música en directo, una gastronomía excepcional y un diseño sofisticado en ubicaciones privilegiadas junto al mar.

Amàre Beach Hotel Sancti Petri, tras el éxito de la marca en Ibiza y Marbella, el «universo Amàre» crea ahora su próximo destino: Sancti Petri, en Chiclana de la Frontera, Cádiz. Con 352 habitaciones y sus playas doradas, espectacular ambiente y unos atardeceres de ensueño, lo convierten en el enclave más exclusivo de la Costa de Luz, con sus atardeceres idílicos y el sabor de la auténtica gastronomía local.

El/la Jefe/a de Sector, se encargará de controlar, gestionar y supervisar las funciones de su sector, velando porque el servicio y la atención al cliente sea de calidad y bajo los protocolos y estándares marcados por Fuerte Group.

Accederás a múltiples ventajas

Trabajarás en Fuerte Group Hotels, una gran familia de profesionales de primer nivel con casi 7 décadas en el sector hotelero que ha crecido en marcas diferenciadas especialmente en el sur de España.

💥 Política salarial competitiva.

💟 Ambiente de trabajo único, excelente clima laboral rodeado de grandes profesionales.

📈 Oportunidades de desarrollo, planes de carrera para que crezcamos juntos.

📚 Formación continua: apostamos e impulsamos tu talento. Especial atención a la mejora de tu nivel de idiomas.

Tu día a día empezará a sonar así...

🔲 Soporte y supervisión: En ausencia del Segundo/a Maitre, será el encargado/a de asumir las funciones propias de ese puesto de trabajo. Colaborar en la comunicación al personal de sala los objetivos departamentales establecidos, así como repasar los procesos críticos y puestas en escena del área mediante la realización de mini reuniones diarias, de acuerdo con los estándares establecidos por el hotel. Coordinar y organizar al equipo, asignando los diferentes rangos, supervisando la ejecución de las tareas y el correcto funcionamiento en cada uno. Controlar y supervisar que el punto de venta esté organizado según lo requerido en los protocolos de la empresa para cada caso. Colaborar en la atención al cliente, llevando a cabo funciones de recibir, ubicar, aconsejar y despedir a los clientes en relación con la oferta gastronómica. Supervisar la facturación y cobro al cliente, además del cuadre y liquidación de la recaudación de caja.