€27k - €30k
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90,000+ live jobsCustomer Service Telephone Agent - Retail Sector in Madrid
On-site in Madrid·Part-time·Added today (last checked 13 Nov)
Our summary
- Salary
- €8.78 an hour
- Hours
- Fixed shift
- Work mode
- On-site, Madrid
- Contract
- Part-time
- Spanish
- Expected (ad in Spanish)
Visa options
The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Skills
Gi Group España is hiring for this role in several places. This vacancy is in Madrid.
This job advert was originally written in Spanish.
Requirements
What we're looking for
- Previous experience in customer service roles
- Exceptional communication skills and ability to work in a team.
- Results-oriented and problem-solving skills
Nice to have
- Experience in call centers.
- Previous experience working in the banking sector
- Computer literacy
Pay & benefits
What you'll get
- Temporary contract
- 27.5 hours per week
- Salary according to collective agreement (€8.78 gross/h)
Benefits of joining us.
- Be part of a prestigious international project.
- Work in a professional and dynamic environment.
- Opportunities for professional development and internal growth.
The role
Your next professional challenge awaits you!
Do you want to boost your career in a stable, international, and growing environment?
We are looking for CUSTOMER SERVICE TELEOPERATORS IN THE RETAIL SECTOR in MADRID. Join our team and collaborate on a top-tier project for a major banking entity, where you will be able to put your communication skills and your vocation for customer service into practice in the banking sector.
What you'll do
- Receiving calls for the top-tier retail sector.
- User assistance and support, managing incidents.
How you'll work
- Location: Madrid.
- Start date: 24/11/2026
TWO SHIFTS TO CHOOSE FROM:
- MORNING SHIFT: 10:00H - 15:30H
- AFTERNOON SHIFT: 15:30H - 21:00H
About Gi Group España
Gi Group is a global staffing and HR services company headquartered in Milan, Italy. It operates in over 30 countries and provides temporary and permanent staffing, recruitment process outsourcing, and HR consulting. In Spain, Gi Group España offers a wide range of job placements across sectors such as hospitality, logistics, automotive, banking, and customer service, with roles spanning administrative, operational, and technical positions.
Gi Group España has a strong presence across Spain, with offices in multiple cities and a focus on connecting candidates with local employers. For international professionals, the company frequently hires multilingual talent for customer service and back-office roles, particularly in languages like German, Italian, and English. Their work culture emphasizes flexibility and support for job seekers, making them a practical entry point for those looking to establish themselves in the Spanish labor market.
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