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Customer Service Representative

Hybrid in Barcelona·Part-time·Added yesterday (last checked 4 Nov)

Konecta

103 open roles

Our summary

Salary
€1,098 a month
Hours
Fixed shift
Work mode
Hybrid, Barcelona
Contract
Fixed-term, part-time hours
Education
No studies required

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Minimum experience: No
  • Minimum studies: No
  • Communication and commercial skills
  • active listening and capacity to learn

Pay & benefits

What you'll get

  • Salary: 1098
  • Duties: Handling inbound customer service calls (billing, complaints, loyalty...)
  • 100% online training, Monday to Friday from 16/11 to 14/12, 8am to 4pm (morning shift) or 1pm to 9pm (afternoon shift). Selective and paid, with €200 upon passing the probation period
  • Start date: 15/12
  • 30-hour workweek
  • Schedule Monday to Sunday (2 weekends worked per month, with 2 days off per week)
  • Shift of your choice: morning (8am to 2pm) or afternoon (3pm to 9pm)
  • Hybrid work model (once the probation period is passed). On-site portion at our office at Calle Llacuna 56, Barcelona (08005)
  • Salary per collective agreement: €1,098 gross/month + incentives
  • Replacement contract, with real possibilities of continuation
  • Konecta benefits club: exclusive portal with offers and discounts at numerous retailers

The role

At Konecta, talent makes the difference and we know that great professionals make great companies. At this time, we are looking for new colleagues to fill Customer Service Teleoperator vacancies in an important company within the energy sector.

How you'll work

  • Contract: Interim
  • Working day: 30h

About Konecta

Konecta is a global service provider specializing in customer management, business process outsourcing, and digital outsourcing. With 120,000 employees operating in 30 languages across 26 countries on 4 continents, the company offers end-to-end solutions including customer acquisition, retention, customer service, technical support, and collections, tailored to various industries.

Konecta has a significant presence in Spain, with its headquarters in Madrid. The company's global scale and multilingual operations make it a relevant employer for international professionals seeking opportunities in customer management and business process outsourcing. Its work culture emphasizes a sustainable business model and a diverse, multilingual workforce.

Industry
Business Services
Employees
100,000+
Headquarters
Madrid, Spain
In Spain
Madrid

Good to know if you are moving

  • Konecta operates in 26 countries across 4 continents, offering global mobility opportunities.
  • Employees work in 30 languages, making it a multilingual environment suitable for international professionals.
  • The company's global headquarters is in Madrid, Spain, providing a central European base.
  • Konecta focuses on customer management and business process outsourcing, with roles in customer service, technical support, and collections.

In their own words

About the company & team

We are a company committed to equal opportunities between women and men, betting on equality in all our positions.

Do you feel the feeling?
We want to meet you!

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