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German-speaking Customer Service Agent

On-site in Madrid·Part-time·Added 12 days ago

Gi Group España

844 open roles

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Overview

Job details

  • Permanent contract

    Part-time hours.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • German

    The ad asks for German, or counts it in your favour.

  • Work on-site in Madrid

    No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

Permanent contract, with real long-term stability

Initial training provided under contract

Requirements

What we're looking for

• Native or bilingual German

Valuable:

Nice to have

• Advanced English (B2/C1)

• Experience in phone-based customer service

• Experience in customer service

• Experience working for the German market

The role

What you'll do

• Assist German-speaking customers, handling banking operations with the utmost professionalism

• Resolve queries and issues, providing personalized information and assistance

• Ensure close, efficient, and high-quality service

We offer:

How you'll work

Split shift of 39/35 or 30 hours per week.

Morning or afternoon shift

Location: Madrid

Start date: 28/09/2026

description

From Gi Group, the temporary and permanent placement services firm of Gi Group Holding, the Italian multinational leader in Human Resources solutions, we are convinced that we can help you find your ideal job. It's simple, we take care of you and we are concerned with enhancing your professional career.

Do you speak GERMAN and want to boost your career in a stable, international, and growing environment?

Join our team in MADRID and collaborate on a top-tier project for a major banking institution, where you can put your language skills and customer service vocation into practice in the banking sector.

Your responsibilities:

If you're looking for a challenge where your talent and languages make a difference... this is your moment!

Benefits of joining us:

• Be part of a prestigious international project.

• Work in a professional and dynamic environment.

• Opportunities for professional development and internal growth.

Requirements:

About Gi Group España

Gi Group is a global staffing and HR services company headquartered in Milan, Italy. It operates in over 30 countries and provides temporary and permanent staffing, recruitment process outsourcing, and HR consulting. In Spain, Gi Group España offers a wide range of job placements across sectors such as hospitality, logistics, automotive, banking, and customer service, with roles spanning administrative, operational, and technical positions.

Gi Group España has a strong presence across Spain, with offices in multiple cities and a focus on connecting candidates with local employers. For international professionals, the company frequently hires multilingual talent for customer service and back-office roles, particularly in languages like German, Italian, and English. Their work culture emphasizes flexibility and support for job seekers, making them a practical entry point for those looking to establish themselves in the Spanish labor market.

Industry
Staffing
Website
es.gigroup.com

In their own words

Additional information

In compliance with Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, we inform you that your personal data are part of a file owned by Gi Group Spain ETT S.L.U. and are processed solely for the purpose of maintaining the relationship established with you. You can exercise your rights of access, rectification, cancellation, and opposition by writing to Paseo de la Castellana, 89, 5th Floor, 28046, Madrid.

All open roles at Gi Group España

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