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Debt Recovery Agent - NPL Financial Debt

Hybrid in Madrid·Full-time·Added 1 month ago

Still open when we checked on 28 Sept

Gi Group España

736 open roles

Overview

Job details

  • €18,106 a year

    Gross, as stated in the ad.

    About €1,380 a month after tax.

  • Permanent contract

    Full-time.

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Be near Madrid for hybrid days

    No relocation package mentioned.

Skills

This job was automatically translated to English.

Requirements

What we're looking for

-Previous experience in debt collection (amicable phase, pre-legal, and/or legal).

-Strong client orientation and results-driven mindset.

-Good communication and negotiation skills.

-Ability to manage complex situations and resolve issues.

-Willingness to work as part of a team.

Pay & benefits

What you'll get

-Permanent contract directly with the company.

-Fixed salary: €18,106.14 gross per year.

-Quite high monthly incentives based on individual and group goals

-Annual gamification projects with great prizes.

Additional benefits

-26 working days of vacation (includes personal days, birthday off + Christmas Eve or New Year's Eve).

-Discounts on other services

Location and remote work

The role

Do you enjoy negotiation, client interaction, and working with clear goals?

We are looking to hire a Debt Collection Manager to manage proprietary debt portfolios, in a stable, professional environment with incentives.

What will your day-to-day look like?

What you'll do

-You will make outbound calls using an automatic dialer to manage debt files of mixed ages (banking, financial, and auto).

-You will negotiate payment agreements in a friendly manner, seeking solutions tailored to each client.

-You will apply different negotiation strategies based on the client's financial situation.

-You will accurately record conversations and agreements reached in the system.

What are we looking for in you?

How you'll work

⏰ Schedule: Full-time (39 hours/week) from Monday to Thursday: 9:00 AM to 6:00 PM and Friday: 9:00 AM to 4:00 PM

-Flexible start and end times (30 minutes).

What we offer

-Offices near Avenida de la Paz area.

-Hybrid remote work (50%), organizable by alternating days or weeks.

(The first 3 months will be 100% on-site to facilitate training and adaptation.)

Additional information

And well, are you ready? A quality job opportunity and personalized, close treatment are waiting for you.

Sign up for the offer and join the Gi Group team! We are waiting for you because #OurCommitmentIsYou.

About Gi Group España

Gi Group is a global staffing and HR services company headquartered in Milan, Italy. It operates in over 30 countries and provides temporary and permanent staffing, recruitment process outsourcing, and HR consulting. In Spain, Gi Group España offers a wide range of job placements across sectors such as hospitality, logistics, automotive, banking, and customer service, with roles spanning administrative, operational, and technical positions.

Gi Group España has a strong presence across Spain, with offices in multiple cities and a focus on connecting candidates with local employers. For international professionals, the company frequently hires multilingual talent for customer service and back-office roles, particularly in languages like German, Italian, and English. Their work culture emphasizes flexibility and support for job seekers, making them a practical entry point for those looking to establish themselves in the Spanish labor market.

Industry
Staffing

In their own words

Additional information

In compliance with Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, we inform you that your personal data are part of a file owned by Gi Group Spain ETT S.L.U. and are processed solely for the purpose of maintaining the relationship established with you. You can exercise your rights of access, rectification, cancellation, and opposition by writing to Paseo de la Castellana, 89, 5th Floor, 28046, Madrid.

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