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88,000+ live jobs€18,050 a year
Gross, as stated in the ad.
About €1,370 a month after tax.
Fixed-term contract
Full-time hours.
Hybrid
Office and home days — the ad has the split.
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Be near Madrid for hybrid days
No relocation package mentioned.
This job was automatically translated to English.
-Direct hiring by the client company (stable position).
-Working day: Monday to Friday, full-time (estimated schedule from 09:00 to 18:00 h, to be confirmed).
-Flexibility: Hybrid modality (remote/on-site) once the learning curve has been completed.
-Salary: €18,050 gross/year.
-Social benefits: Meal vouchers.
-Negotiation and persuasion skills: Ability to handle objections and close beneficial agreements.
-Communication and empathy: Assertive language, active listening, and self-control in high-pressure situations.
-IT tools: Proficiency in the use of CRM systems, mass/predictive dialers, and office suites (Excel).
-Results orientation: Work focused on the achievement of objectives and recovery KPIs.
-Basic legal knowledge: Notions regarding LOPD (Data Protection Law) and ethical collection best practices.
Do you have negotiation skills and are you looking for a stable project in the collections management area? We are looking for a Telephone Collections Agent to join the permanent staff of a major company in the sector. If you are goal-oriented, have persuasion skills, and are looking for a Monday-to-Friday position with an excellent working environment, this opportunity is for you!
-Telephone management: Making and receiving calls to customers for debt management.
-Negotiation: Payment agreements, refinancings, and viable plans adapted to the debtor.
-File analysis: Prior review of the customer's history and the status of the debt.
-CRM registration: Continuous recording and tracking of management actions and payment commitments.
-Document management and referral: Control of supporting documents and escalation of complex cases to legal proceedings.
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Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.
For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.
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