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Unsecured Debt Recovery Specialist

On-site in Alcobendas·Added 16 days ago

Servdebt

2 open roles

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Overview

Job details

Permanent contract
Per the ad.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in Alcobendas
No relocation package mentioned.
Have 2+ years of experience
Mid-level role.

This job was automatically translated to English.

Pay & benefits

What you'll get

Permanent contract (2-month probationary period)
Competitive salary + incentives
Restaurant card.

Requirements

What we're looking for

Minimum of 2 years of experience in similar recovery functions.
Agility in the use of Autodialer tools and recovery applications.
Excellent negotiation and active listening skills.
Flexible profile, oriented towards objectives and with a great capacity for teamwork.

Nice to have

Previous experience in judicialized debt management is valued.

The role

Are you a negotiation expert looking for a stable project in a dynamic environment? At Servdebt, a leading international servicer in debt management and recovery, we are looking for recovery professionals to join our team in Alcobendas.

We are looking for energetic profiles, accustomed to working towards objectives and with the necessary skill to close effective payment agreements, managing bad debt through both amicable and judicial routes.

What you'll do

As a key piece of our operations, your main functions will be:

Call management (outbound and inbound) for the recovery of debt from individuals and companies.
Use of Autodialer and manual agenda organization to maximize contact.
Application of recovery tactics in both amicable and judicialized routes.
Results orientation: Fulfillment of quantitative KPIs and qualitative quality standards.

How you'll work

Monday to Thursday: 09:00h to 18:00h and Friday from 9:00 to 15:00h
Friday: 09:00h to 15:00h

Hiring process

Apply today and join the Servdebt Spain team!

About Servdebt

Servdebt is an independent asset management company specializing in non-performing loans (NPL) and REO (real estate owned) asset management in the Iberian market. Founded in 2007 in Lisbon, it provides end-to-end servicing including debt purchase, NPL advisory, outsourcing/third-party collections, and property management, working with leading financial institutions and international investors. The company manages approximately €6.7 billion in assets under management and employs around 400 people.

Founded: 2007
Employees: 400+
In Spain: Madrid
Website: servdebt.com

Good to know if you are moving

Servdebt is headquartered in Lisbon, Portugal, with offices in Porto and Madrid — its Spanish operations are based in Madrid.
The company employs 400+ people and manages €6.7 billion in assets under management across the Iberian market.
Servdebt has been recognized by EXAME as one of the 100 Best Companies to Work For in Portugal since 2017, reaching the Top 25 in 2019.
Its Madrid office was relocated/expanded in 2021, and the company holds ISO 27001 certification (2022).
Current openings in Madrid include credit recovery and legal roles, several requiring native-level Spanish (e.g. 'Gestor de Crédito (Espanhol Nativo)').

All open roles at Servdebt