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92,000+ live jobsCustomer Success Manager - Polish Speaker
On-site in Madrid & Málaga·Added 3 months ago (last checked 26 Oct)
Our summary
- Work mode
- On-site, Madrid & Málaga
- English
- Required
- Other languages
- Polish
- Benefits
- Private health insurance
Visa options
The ad doesn’t mention sponsorship
Not a refusal, but not a yes. Worth asking in your first message.
Skills
Nice to have
Pay & benefits
What you'll get
Our culture is unlike anywhere else. Starting day one of your #lifeatgoFLUENT, tons of awesome perks and benefits await you, including:
Dynamic, startup-like experience within the security of a fast-growing, 26-year old Swiss-based company.
Learn from top executives and visionaries in the learning and language market.
The experience of joining an innovative organization with an international, vibrant working environment.
Full on-boarding and fast ramp mentoring program leading candidate to success.
World-class learning experience by being a goFLUENT learner. Learn from one of our 49 business languages!
Ability to work from any of our 20+ offices around the world.
Exciting team-building events.
Health Insurance.
Fridays early off as well as the month of August.
Eager to learn more, watch our video to discover goFLUENT in the words of our people worldwide: https://www.gofluent.com/us-en/careers/
The role
Join Our Team & Make an Impact
Are you passionate about building strong client relationships and driving success? We are looking for a Customer Success Manager to help expand our Eastern Europe market and ensure our clients maximize the value of our digital learning solutions.
As a key partner to our clients, you will play an essential role in fostering engagement, increasing satisfaction, and driving long-term growth. If you thrive in a fast-paced, dynamic environment and enjoy making a meaningful impact, this role is for you.
What you'll do
Be a trusted advisor: Build and maintain strong relationships with clients, understanding their evolving training needs.
Lead seamless onboarding: Guide new clients as a goFLUENT product expert, ensuring a smooth and impactful start.
Drive engagement and success: Analyze client data, conduct business reviews, and implement strategies to enhance satisfaction and ensure successful programmes.
Unlock growth opportunities: Identify upsell possibilities and expand client partnerships.
Champion continuous improvement: Gather feedback, optimize the learner experience, and contribute to the evolution of our digital learning solutions.
Share expertise and insights: Provide clients with industry best practices, training optimization strategies, and thought leadership in digital learning.
Why You'll Love This Role
Impact and Growth: Help businesses upskill their workforce while growing your career in a thriving global company.
Dynamic and Collaborative Culture: Join a diverse, supportive, and knowledge-sharing environment where your ideas matter.
Fast-Paced and Innovative: Be part of a company that embraces change and is shaping the future of digital learning.
What We're Looking For
Fluent or bilingual in Polish
Intermediate English proficiency
Passionate about customer success and relationship management
Exceptional communication and analytical skills
Highly organized and adaptable to varied projects
Proactive problem-solver with a growth mindset
Team player who values collaboration and knowledge-sharing
Experience in Training, e-Learning, or HR Solutions (SaaS) is a plus.
About goFLUENT
goFLUENT is a global B2B language training provider headquartered in Geneva, Switzerland, offering hyper-personalized solutions that combine technology, content, and live virtual interaction. Founded in 2000, the company serves corporate clients worldwide with a team of over 1,500 employees, delivering language learning programs across multiple languages and regions.
- Industry
- Education
- Founded
- 2000
- Employees
- 1,000–5,000
- Headquarters
- Geneva, Switzerland
Good to know if you are moving
- Fully remote positions available for language trainers, allowing work from anywhere.
- Global presence with offices and remote roles across Europe, Asia, Africa, and the Americas.
- Opportunities for bilingual professionals, especially in Spanish and English training roles.
- Part of a growing edtech sector focused on corporate language learning.
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