IT Systems Engineer (ics-Plasma)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, education, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions).

Technical Skills:

• Bachelor's degree in computer science, telecommunications, or a related field.
• Advanced English and Spanish communication skills (spoken and written).
• Minimum of 5 years of experience in plasma infrastructure environments, including BECS systems, donor center infrastructure, and integrations with apheresis devices.
• Solid understanding of plasma-center technologies, IT frontend and backend infrastructure, networking, communication protocols, and monitoring practices.
• Knowledge of security and compliance practices, including secure policies, identity controls, and regulatory requirements.
• Experience working within ITSM frameworks (incident, change, release) and multi-vendor delivery models (CoE, MSP).

Soft Skills

• Strong communication and stakeholder‑management skills across business, IT, and vendor partners.
• Strong relationship‑building skills to establish trust and effective collaboration across stakeholders.
• High level of organization, prioritization, and execution discipline in a fast‑moving environment.
• Problem-solving mindset with the ability to navigate ambiguity and support decision-making.
• Ability to coordinate multiple initiatives and stakeholders simultaneously.
• Ability to work independently and collaboratively within cross-functional teams.

It is a brilliant opportunity for you, Grifols is fully aware that its employees are one of its major assets. We are committed to maintaining an atmosphere that encourages all our employees to develop their professional careers in an excellent working environment.

Information about Grifols is available at www.grifols.com. If you are interested in joining our company and you have what it takes for such an exciting position, then don't hesitate to apply!

We look forward to receiving your application!

We believe in diverse talent and want to remove any barriers that may hinder your participation. If you require any adjustments in our selection process, please do not hesitate to inform us when applying. We are here to help.

Grifols is an equal opportunity employer.

Flexibility for U Program: Hybrid Model

Flexible schedule: Monday-Thursday 7-10 to 16-19h and Friday 8-15h (with the same flexible start time).

Contract of Employment: Permanent position

Location: SPAIN : España : Parets del Valles:[[cust_building]]

Learn more about Grifols

The IT Systems Engineer within ICS Plasma serves a pivotal role in sustaining and advancing the technology landscape that supports plasma donor centers. This role is accountable for maintaining the reliability, performance, and compliance of the digital technology services and infrastructure that are essential to operating plasma donor centers, ensuring stable operations, minimizing disruptions, and supporting safe, efficient, and compliant collection activities.

• Domain Management & Strategic Alignment
  • Oversee the digital technology landscape for plasma donor centers and ensure alignment with enterprise architecture and security.
  • Translate plasma operational needs into IT requirements and review infrastructure and integration standards.
  • Contribute to long‑term roadmaps for plasma technology and infrastructure.
• Project Coordination & Delivery
  • Coordinate IT activities for plasma projects from planning through deployment.
  • Align project requirements, timelines, and deliverables across plasma operations, CoE, MSP, and internal IT.
  • Support readiness activities, risk management and successful execution of plasma initiatives.
• Service Delivery, Change & Operational Excellence
  • Manage day‑to‑day service performance, stability, and availability of plasma technologies.
  • Coordinate change, release, and deployment activities with the CoE and MSP.
  • Monitor service KPIs, support issue resolution, and ensure effective incident and escalation handling.
• Vendor, Partner & Stakeholder Coordination
  • Serve as the primary interface between plasma operations, the CoE, the MSP, and internal IT.
  • Ensure vendors meet SLAs and operational commitments and validate MSP changes for production safety.
  • Facilitate requirements, communication, and governance activities.
• Teamwork, Knowledge Management & Culture
  
  • Maintain documentation, standards, and knowledge assets aligned with CoE frameworks.
  • Contribute to knowledge sharing and collaboration across teams and partners.