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Intern Standardization Participation

On-site in Madrid·Added 16 days ago

IATA

5 open roles

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Overview

Requirements

Have the right to work in Spain
IATA doesn't mention sponsorship in the ad.
Work on-site in Madrid
No relocation package mentioned.

The role

What you'll do

Learn from and collaborate with ONE Agency Participation team across all locations to collect, analyze and execute all changes to departmental SOPs on the IATA Business Process Tool;

Assist the team with backlog of AMS (Agency Management System) development and enhancements, as well as complaints analysis;

Learn and participate in the Agency Management System development and enhancements;

Support the team with the drafting of communications and updates regarding topics such as ISO9001 Certification, open audit items, Business Continuity Plan, operational logs, etc.;

Participate in departmental projects and initiatives, and perform analytical work;

Support the team with administrative and reporting tasks as required.

About IATA

The International Air Transport Association (IATA) is a trade association representing and serving the airline industry. It supports aviation activity and helps formulate aviation policy, with over 370 member airlines accounting for some 85% of global air traffic. IATA's work spans safety, security, efficiency, and sustainability in aviation.

IATA has a significant presence in Spain, with its main office in Madrid. The company's work culture emphasizes advocacy and global standards, making it relevant to international professionals. IATA's roles in Spain include data processing, agency participation, and customer service, reflecting its diverse operational needs.

Industry: Aviation
Founded: 1945
Headquarters: Montreal, Canada
In Spain: Madrid
Website: iata.org

Good to know if you are moving

IATA's Madrid office is its main presence in Spain, offering opportunities in data processing, agency participation, and customer service.
The company's global focus on aviation safety, security, and sustainability aligns with its roles in Spain.
IATA's work culture emphasizes advocacy and global standards, making it relevant to international professionals.
IATA's roles in Spain reflect its diverse operational needs, providing a variety of opportunities for international hires.
The company's significant presence in Spain, with its main office in Madrid, offers a strategic location for professionals in the aviation industry.

In their own words

About the company & team

Based in Madrid and under the mentorship of the Assistant Manager and Senior Manager for Standardization Participation, the Intern for IATA Standardization Participation will play a crucial role in advancing the Agency Participation agenda.

The Participation Team consists of 31 team members from 10 different nationalities (75% Female and 25% Male) located in Madrid, Beijing, and Singapore. The Team manages, the IATA Agency Program, a global program designed to facilitate the secure distribution of airline tickets and airwaybills through a network of accredited locations. We proudly serve around 59,000 Travel Agents and 20,000 Cargo Agents worldwide.

The Agency Program is governed by a set of established resolutions, rules and procedures adopted by the Conference to uphold industry standards and practices.

If you are passionate about the airline industry and eager to enhance your expertise, don't miss the opportunity to join us!

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