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Medical Information Specialist with Italian or Spanish, English and one more additional language

On-site in Barcelona·Full-time·Added 4 days ago

IQVIA

86 open roles

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Overview

Job details

Full-time hours
Per the ad.

Requirements

Have the right to work in Spain
IQVIA doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Italian
The ad asks for Italian, or counts it in your favour.
Work on-site in Barcelona
No relocation package mentioned.
University degree
“Bachelor's Degree in a Life Science is required..” — per the ad.

Pay & benefits

What you'll get

You will benefit from joining the largest safety department in the world and working within an industry-leading, best-practice environment. To ensure you contribute to the business and grow your career, you will also benefit from ongoing training and development from our in-house safety experts to plan and progress your career.

Requirements

What we're looking for

Bachelor's Degree in a Life Science is required..
Excellent written and verbal skills in Italian or Spanish (native/C2), English and one more additional language (min.C1)
Willingness and aptitude to learn new skills across our Lifecycle Safety service lines.
Excellent attention to detail and accuracy maintaining consistently high-quality standards.
Excellent organizational skills and time management skills.
Ability to establish and maintain effective working relationships with coworkers, managers and clients.
Ability to work effectively on multiple projects simultaneously, organize own workload and effectively manage competing priorities.

The role

Medical Information Specialist with Italian or Spanish, English and one more additional language

This position will put you at the forefront of Patient Safety. With daily direct contact with Health Care Professionals (HCPs) and patients (the very people we are working to help), this is a highly visible and important role within IQVIA and essential to our core goal of patient safety. You will perform key medical information call center services and process safety and product quality information to help optimize the safety profiles of products across various therapeutic areas: Respiratory; Infectious diseases, Immunology and Inflammation; HIV & Oncology.

What you'll do

Provide phone support to health care professionals and patients, involving receipt and tracking of medical inquiries, adverse events, product quality complaints, and other types of calls as required.
Receive and document incoming telephone calls, faxes or emails from various sources including investigative sites during regular weekday business working hours.
Establish and maintain effective team communications i.e. provide regular feedback to the local management team on project metrics, out of scope work challenges/issues and successes.
Build a positive, collaborative team environment with other Lifecycle safety team members.
Participate in training across Lifecycle safety service offerings, participate in working groups as applicable in implementation of new initiatives, identification, and implementation of process efficiencies.

Hiring process

1 interview

Other interviews are conducted on Microsoft Teams, unless otherwise specified.
Most interviews are conducted in English unless otherwise specified. However, some questions may be asked in local language.
The use of AI support during an interview or online assessment is strictly prohibited and grounds for disqualification.

About IQVIA

IQVIA is a global leader in advanced analytics, technology solutions, and clinical research services to the life sciences industry. The company combines healthcare data, analytics, and technology expertise to help stakeholders in life sciences, including pharmaceutical companies, biotech firms, medical device manufacturers, and healthcare providers, drive healthcare forward. With over 90,000 employees worldwide, IQVIA operates in more than 100 countries, providing end-to-end solutions from clinical trials to commercialization.

In Spain, IQVIA has a significant presence with offices in Madrid and Barcelona, serving as a key hub for clinical research and healthcare consulting in Southern Europe. The company actively hires international professionals for roles in clinical operations, data management, regulatory affairs, and commercial consulting, offering a multicultural and English-speaking work environment. For international candidates, IQVIA provides a structured career path with opportunities to work on global projects, making it an attractive option for those looking to build a career in the healthcare and life sciences sector in Spain.

Industry: Clinical Research and Health Data
Founded: 1982
Employees: 50,000–100,000
Headquarters: Durham, USA
In Spain: Madrid, Barcelona
Website: iqvia.com

Good to know if you are moving

IQVIA operates in over 100 countries, offering international professionals the chance to work on global projects and potentially transfer between offices.
The company's Spain offices in Madrid and Barcelona are major hubs for clinical research and consulting in Southern Europe, with many roles requiring English as the working language.
IQVIA offers structured career development programs and a global mobility framework, making it feasible for international hires to progress within the company.
The company is a leader in healthcare data and technology, providing exposure to cutting-edge AI and data analytics applications in the life sciences sector.
Many roles in Spain are offered as remote or hybrid positions, providing flexibility for international candidates.

In their own words

About the company & team

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

IQVIA Safety Operations team play an important part in the design, build and execution of end-to-end safety solutions for major pharmaceutical companies and their post market products around the world. We are proud to be an international, diverse team based across the world, with 'safety hubs' in Ireland, Poland, Austria, Portugal, Slovakia, Spain, India and USA. Each new joiner is supported by a nurturing management team, collaborative colleagues as well as a clear career ladder with plenty of opportunities to allow you to grow, adapt and shine.

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.

Additional information

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. Likewise, as part of this culture, IQVIA is committed to ensuring effective equality between women and men, integrating it as a strategic principle in its corporate and human resources policies.

All open roles at IQVIA