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Key Account Care Technician

Hybrid in Barcelona·Added 23 days ago

ISDIN

43 open roles

Overview

Job details

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Have the right to work in Spain

    ISDIN doesn't mention sponsorship in the ad.

  • Be near Barcelona for hybrid days

    No relocation package mentioned.

  • University degree

    “Education: University Degree or Higher Education Diploma” — per the ad.

Pay & benefits

What you'll get

By joining Isdin, you can change the life of a lot of people worldwide.
In addition, we offer some interesting benefits, what makes us a top employer company:

  • Flexible entry hours and home office policy.
  • Private medical insurance.
  • Discount in our employee store.
  • Wellness benefits.

Requirements

What we're looking for

  • Education: University Degree or Higher Education Diploma
  • Experience: Customer Service Back Office or Supply Chain area
  • IT: Advanced level in Excel, SAP, CRM

The role

What you'll do

  • Manage completely the operational aspects to ensure a smooth order-to-cash process for Key accounts and affiliates that might require support
  • Lead and oversee Key Account claim resolution, ensuring Contact center is able to resolve all claims
  • Monitor performance of order-to-cash operations with Key Accounts
  • Collaborate with ISDIN internal teams to ensure excellent operational and commercial processes
  • Conduct training for Key Account Care colleagues in subsidiaries

What are we looking for?

We are looking for a Key Account Care Technician.

About ISDIN

ISDIN is a Spanish pharmaceutical company specializing in dermatology and skincare products. Founded in 1975, the company is a joint venture between the Spanish pharmaceutical group Almirall and the Belgian company ISDIN, and has grown to become a global leader in medical skincare, with a strong presence in Europe, Latin America, and Asia. Their portfolio includes well-known brands like ISDIN, which are widely used by dermatologists and pharmacists.

ISDIN is headquartered in Barcelona, Spain, and has a significant operational presence there, with additional offices in Madrid and Valencia. The company is known for its strong commitment to R&D and innovation in the dermatology field. For international professionals, ISDIN offers opportunities in a dynamic, science-driven environment, with roles spanning from medical sales to IT and finance, making it an attractive option for those looking to work in a leading European healthcare company.

Industry
Skincare
Founded
1975
Employees
500–1,000
Headquarters
Barcelona, Spain
In Spain
Barcelona, Madrid, Valencia
Website
isdin.com

Good to know if you are moving

  • ISDIN is headquartered in Barcelona, Spain, making it a great option for professionals looking to relocate to a vibrant Mediterranean city.
  • The company operates in a bilingual environment (Spanish and English), which can be an advantage for international hires.
  • ISDIN offers roles across diverse functions, from medical sales (Visita Médica) to IT and software engineering, reflecting a multidisciplinary work environment.
  • The company has a strong international presence, with subsidiaries in Latin America and Europe, which may offer internal mobility opportunities.
  • ISDIN is a science-driven company with a strong commitment to R&D, which can be attractive for professionals in the healthcare and pharmaceutical sectors.

In their own words

About the company & team

We are an international dermocosmetic company with a clear purpose: Inspire everyone we touch to enjoy healthy, happy, beautiful lives.

We are a purpose-driven company, and we want your day to day to have a positive impact onourcommunities and planet. We are proud to be B Corp certified. However, forming part of thesolutionalso comes with great responsibility: to be a force for change towards a more sustainable world.

Do you want to join the Challenge?

Additional information

At ISDIN, we care above all about the talent you bring. That is why, throughout the recruitment process, we will respect the principle of equal opportunities, refrain from any kind of discriminatory attitude while always fostering our respect for people.

All open roles at ISDIN

Location

ISDIN · Barcelona

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