Promo Consultant (Tennis Specialist)

The Promo Consultant is responsible for guiding student-athletes from Spain and Latin America throughout their entire U.S. college recruitment journey, from enrollment with Keystone Sports to becoming a student-athlete in the United States. The role combines responsibilities similar to a sports agent and account manager, focusing on finding suitable universities, securing scholarship opportunities, and providing ongoing support throughout the recruitment process and beyond.

• Managing the onboarding and transition of new clients from Sales to Delivery.

• Advising and supporting student-athletes through the college recruitment process, including eligibility requirements, administrative tasks, and promotional materials.

• Actively promoting athletes to U.S. colleges and coaches, identifying the best academic and athletic fit, and negotiating scholarship opportunities.

• Delivering excellent customer service through regular communication with athletes and their families.

• Building and maintaining strong relationships with U.S. college coaches and industry stakeholders.

• Ensuring athletes complete all requirements to become eligible to compete in the U.S.

• Acting as a placement-related point of contact for athletes during their studies in the U.S.

In addition to client management, the role requires strong teamwork and collaboration, including:

• Maintaining accurate records in company CRM systems.

• Supporting colleagues across the Placement team when needed.

• Participating in and helping organize events such as showcases, U.S. tours, summits, conventions, and recruitment activities.

• Contributing to process improvements and helping align the Spanish operation with Keystone Sports' global delivery model.

• Supporting company projects, promoting the Keystone Sports brand, and maintaining high standards of service and professionalism.

Success in this role requires strong communication skills, a proactive approach to athlete placement, relationship-building abilities, attention to detail, and a commitment to delivering an outstanding customer experience while helping student-athletes achieve their academic and athletic goals in the U.S.