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Overview
Job details
Permanent contract
Per the ad.
Hybrid
Office and home days — the ad has the split.
Requirements
Have the right to work in Spain
knowmad mood doesn't mention sponsorship in the ad.
Be near Las Rozas for hybrid days
No relocation package mentioned.
Higher vocational training (FP Grado Superior)
“Formación Profesional de Grado Superior en Informática, Sistemas o similar.” — per the ad.
This job was automatically translated to English.
Pay & benefits
What you'll get
✅Permanent contract
✅ Work modality Hybrid in Madrid.
🏢 Participation in high-impact critical infrastructure projects.
📈 Professional development in complex, high-availability technological environments.
🤝 Stability and work within a highly specialized team.
🔄 Dynamic environment with continuous learning opportunities.
✅In-house training and access to certifications ♻Check out our calendar here:
https://www.knowmadmood.com/en/talent/training
✅Flexible compensation plan (health insurance, transport, childcare vouchers, restaurant cards)
✅Brand ambassador program through our referral plan
Refer your friends and earn extra rewards!
✅Events, meetups, techdays, talks... and much more!
✅ 26 days of annual leave (22 vacation days, 2 personal days, and 24 and 31 December as company holidays by default)
✅ Working hours: 8:30 to 18:00 (Monday to Thursday) and 8:00 to 15:00 on Fridays, with an intensive summer schedule from July to August from 8:00 to 15:00.
Requirements
What we're looking for
Higher Level Vocational Training in Computer Science, Systems, or similar.
At least 1 year of experience in systems operation or critical infrastructures.
Experience in systems monitoring and incident management.
Knowledge of Data Center environments.
Experience with ticketing tools and IT operations.
Valuable experience in IBM i (AS400), AIX, TSM, Data Protector, or monitoring tools.
Knowledge of ITIL will be a plus.
Minimum English level B1 (B2 is valued).
The role
Are you passionate about critical infrastructure operations and incident resolution in high-availability environments?
We are looking for IT Systems Operators to join a team responsible for ensuring the correct functioning of critical enterprise platforms and infrastructures, participating in monitoring, incident management, and the execution of operational procedures in a 24/7 environment.
You will be part of the IT Operations team in charge of ensuring system availability and continuity through monitoring tasks, technical support, incident management, and Data Center operations.
What you'll do
✅ Monitoring of critical systems and infrastructures.
✅ Management and follow-up of alerts and incidents.
✅ Support for IBM i (AS400), AIX, and Open platforms.
✅ Execution of backup and restoration procedures.
✅ Management of service requests and technical support.
✅ Coordination with infrastructure teams and technology providers.
✅ Operational support in the Data Center.
✅ Execution of periodic exploitation and maintenance tasks.
✅ User and access management.
✅ Participation in business continuity and disaster recovery procedures (DRP/BCP).
About knowmad mood
knowmad mood is an IT consulting and technology services company based in Madrid, Spain, specializing in digital transformation, cloud infrastructure, data engineering, cybersecurity, and enterprise software development. With a strong focus on emerging technologies like AI, automation, and DevOps, the company serves clients across sectors including insurance, retail, and manufacturing, offering both project-based consulting and managed services. They operate with a distributed team model, supporting remote and hybrid work across Spain.
For international professionals, knowmad mood offers a dynamic and flexible work environment with many roles available as 100% remote or hybrid positions across Spain, including in Madrid, Barcelona, and Palma de Mallorca. The company emphasizes continuous learning and innovation, making it an attractive option for tech talent looking to work on modern stacks like Java, Kubernetes, Azure, GCP, and AI platforms. While the company is Spanish-founded, its client base and project scope often require English proficiency, providing opportunities for non-Spanish speakers to integrate.
- Industry
- IT Consulting
- Founded
- 2010
- Employees
- 500–1,000
- Headquarters
- Madrid, Spain
- In Spain
- Madrid, Barcelona, Palma de Mallorca
- Website
- knowmadmood.com
Good to know if you are moving
- Many roles are offered as 100% remote within Spain, providing flexibility for international hires to live anywhere in the country.
- The company has offices in Madrid, Barcelona, and Palma de Mallorca, offering options for hybrid work in major Spanish cities.
- English proficiency is required for many positions, making it accessible for non-Spanish speakers.
- knowmad mood focuses on modern technologies like Java, Kubernetes, Azure, GCP, and AI, offering opportunities to work on cutting-edge projects.
- The company supports professional development with a strong emphasis on certifications and continuous learning.
In their own words
About the company & team
We are knowmad mood!
We are a leading company in digital transformation, constantly evolving and at the forefront of technology. We were born to drive real change through innovation and sustainable development, with the mission of delivering value to clients and empowering our talent.
Made up of more than 3,000 creative, digital, and innovative people connected by a shared purpose and capable of connecting with people around the world. A responsible, flexible team with a strong ability to adapt to the needs of our clients and the market, while providing value, vision, creativity, expertise, professionalism, and passion for technology in every project.
The values that set our course and guide us toward excellence are collaboration, innovation, commitment, fun, and trust.
Additional information
To stay up to date with our news, follow us here -> knowmad mood
At knowmad mood, we are committed to equal opportunities and respect for diversity. We apply our Equality Plan and the principle of non-discrimination in all our recruitment processes.
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