π IT System Operators (24/7 shifts)
π IT System Operators (24/7 shifts)
π IT System Operators (24/7 shifts)
This job was originally posted in Spanish and automatically translated to English.
Requirements
Higher Level Vocational Training in Computer Science, Systems, or similar.
At least 1 year of experience in system operation or critical infrastructure.
Experience in system monitoring and incident management.
Knowledge of Data Center environments.
Experience with ticketing and IT operation tools.
Experience with IBM i (AS400), AIX, TSM, Data Protector, or monitoring tools is desirable.
ITIL knowledge is a plus.
Minimum English level B1 (B2 is desirable).
Benefits
Job Description
We are knowmad mood!
We are a leading company in digital transformation, constantly evolving and at the forefront of technology. We were born to provoke real change through innovation and sustainable development, with the mission of adding value to clients and empowering our talent.
Comprising over 3,000 creative, digital, and innovative individuals connected to a purpose and capable of building connections with people worldwide. A responsible, flexible team with a high capacity to adapt to the needs of our clients and the market, while providing value, vision, creativity, expertise, professionalism, and passion for technology in every project.
The values that guide our path and lead us to excellence are collaboration, innovation, commitment, fun, and trust.
Are you passionate about operating critical infrastructure and resolving incidents in high-availability environments?
We are looking for IT System Operators to join a team responsible for ensuring the proper functioning of critical enterprise platforms and infrastructure, participating in monitoring, incident management, and executing operational procedures in a 24/7 environment.
What will your mission be?
You will be part of the IT Operations team tasked with ensuring system availability and continuity through monitoring, technical support, incident management, and Data Center operations.
Main responsibilities
β Monitoring of critical systems and infrastructure.
β Management and tracking of alerts and incidents.
β Support for IBM i (AS400), AIX, and Open platforms.
β Execution of backup and restoration procedures.
β Management of service requests and technical support.
β Coordination with infrastructure teams and technology providers.
β Operational support in the Data Center.
β Execution of periodic operational and maintenance tasks.
β User and access management.
β Participation in business continuity and disaster recovery procedures (DRP/BCP).
What are we looking for?
Higher Level Vocational Training in Computer Science, Systems, or similar.
At least 1 year of experience in system operation or critical infrastructure.
Experience in system monitoring and incident management.
Knowledge of Data Center environments.
Experience with ticketing and IT operation tools.
Experience with IBM i (AS400), AIX, TSM, Data Protector, or monitoring tools is desirable.
ITIL knowledge is a plus.
Minimum English level B1 (B2 is desirable).
And with us, you can enjoy:
β Permanent Contract
β Hybrid work model in Madrid.
π’ Participation in high-impact critical infrastructure projects.
π Professional development in complex, high-availability technological environments.
π€ Stability and work within a highly specialized team.
π Dynamic environment with continuous learning opportunities.
β Internal training and access to certifications β»Check our calendar here:
https://www.knowmadmood.com/es/talento/formacion
β Flexible compensation plan (health insurance, transportation, daycare vouchers, restaurant vouchers)
β Brand Ambassador, through our referral plan
Recommend your friends and earn extra!
β Events, meetups, tech days, talks... and much more!
β 26 days of time off (22 days vacation, 2 days of free disposition, and December 24th and 31st as holidays by default)
β Schedule: 8:30 AM to 6:00 PM (flexible) Mon-Thu and Fri 8:00 AM to 3:00 PM; Summer Intensive July and August 8:00 AM to 3:00 PM
To stay updated on our news, follow us here -> knowmad mood
At knowmad mood, we are committed to equal opportunities and respect for diversity. We apply our Equality Plan and the principle of non-discrimination in all our selection processes.
Requirements
FormaciΓ³n Profesional de Grado Superior en InformΓ‘tica, Sistemas o similar.
Al menos 1 aΓ±o de experiencia en operaciΓ³n de sistemas o infraestructuras crΓticas.
Experiencia en monitorizaciΓ³n de sistemas y gestiΓ³n de incidencias.
Conocimientos de entornos Data Center.
Experiencia con herramientas de ticketing y operaciΓ³n IT.
Valorable experiencia en IBM i (AS400), AIX, TSM, Data Protector o herramientas de monitorizaciΓ³n.
Conocimientos de ITIL serΓ‘n un plus.
Nivel de inglΓ©s mΓnimo B1 (valorable B2).
Benefits
Job Description
We are knowmad mood!
Somos una compaΓ±Γa lΓder en transformaciΓ³n digital, en constante evoluciΓ³n y a la vanguardia de la tecnologΓa. Nacimos para provocar un cambio real a travΓ©s de la innovaciΓ³n y el desarrollo sostenible, con la misiΓ³n de aportar valor a los clientes e impulsar nuestro talento.
Formado por mΓ‘s de 3.000 personas creativas, digitales e innovadoras conectadas a un propΓ³sito y capaces de generar conexiones con personas de todo el mundo. Un equipo responsable, flexible y con alta capacidad de adaptaciΓ³n a las necesidades de nuestros clientes y del mercado, a la vez que proporciona valor, visiΓ³n, creatividad, expertise, profesionalidad y pasiΓ³n por la tecnologΓa en cada proyecto.
Los valores que marcan nuestro rumbo y nos guΓan hacia la excelencia son la colaboraciΓ³n, la innovaciΓ³n, el compromiso, la diversiΓ³n y la conο¬anza.
ΒΏTe apasiona la operaciΓ³n de infraestructuras crΓticas y la resoluciΓ³n de incidencias en entornos de alta disponibilidad?
Buscamos Operadores de Sistemas IT para incorporarse a un equipo responsable de garantizar el correcto funcionamiento de plataformas e infraestructuras empresariales crΓticas, participando en la monitorizaciΓ³n, gestiΓ³n de incidencias y ejecuciΓ³n de procedimientos operativos en un entorno 24x7.
ΒΏCuΓ‘l serΓ‘ tu misiΓ³n?
FormarΓ‘s parte del equipo de Operaciones IT encargado de asegurar la disponibilidad y continuidad de los sistemas mediante tareas de monitorizaciΓ³n, soporte tΓ©cnico, gestiΓ³n de incidencias y operaciΓ³n de Data Center
Funciones principales
β MonitorizaciΓ³n de sistemas e infraestructuras crΓticas.
β GestiΓ³n y seguimiento de alertas e incidencias.
β Soporte a entornos IBM i (AS400), AIX y plataformas Open.
β EjecuciΓ³n de procedimientos de backup y restauraciΓ³n.
β GestiΓ³n de peticiones de servicio y soporte tΓ©cnico.
β CoordinaciΓ³n con equipos de infraestructura y proveedores tecnolΓ³gicos.
β Soporte operativo en Data Center.
β EjecuciΓ³n de tareas periΓ³dicas de explotaciΓ³n y mantenimiento.
β GestiΓ³n de usuarios y accesos.
β ParticipaciΓ³n en procedimientos de continuidad de negocio y recuperaciΓ³n ante desastres (DRP/BCP)
ΒΏQuΓ© buscamos?
FormaciΓ³n Profesional de Grado Superior en InformΓ‘tica, Sistemas o similar.
Al menos 1 aΓ±o de experiencia en operaciΓ³n de sistemas o infraestructuras crΓticas.
Experiencia en monitorizaciΓ³n de sistemas y gestiΓ³n de incidencias.
Conocimientos de entornos Data Center.
Experiencia con herramientas de ticketing y operaciΓ³n IT.
Valorable experiencia en IBM i (AS400), AIX, TSM, Data Protector o herramientas de monitorizaciΓ³n.
Conocimientos de ITIL serΓ‘n un plus.
Nivel de inglΓ©s mΓnimo B1 (valorable B2).
Y con nosotros podrΓ‘s disfrutar de:
β Contrato Indefinido
β Modalidad de trabajo Hibrido en Madrid.
π’ ParticipaciΓ³n en proyectos de infraestructura crΓtica de gran impacto.
π Desarrollo profesional en entornos tecnolΓ³gicos complejos y de alta disponibilidad.
π€ Estabilidad y trabajo en un equipo altamente especializado.
π Entorno dinΓ‘mico con oportunidades de aprendizaje continuo.
β FormaciΓ³n interna y acceso a certificaciones β»Consulta nuestro calendario aquΓ:
https://www.knowmadmood.com/es/talento/formacion
β Plan de retribuciΓ³n flexible (seguro mΓ©dico, transporte, tickets guarderΓa, tickets restaurante)
β Embajador de nuestra marca, a travΓ©s de nuestro plan amigo
Β‘Recomienda a tus amigos y llΓ©vate un extra!
β Β‘Eventos, meetups, techdays, charlas...y mucho mΓ‘s!
β 26 dΓas de descanso (22 dΓas vacaciones, 2 dΓas de libre disposiciΓ³n y 24 y 31 diciembre festivos por defecto)
β Horario: 8.30 a 18h ( flexible) L-J y V 8 a 15h e Intensiva de Verano Julio y Agosto de 8 a 15h
Para estar al corriente de nuestras novedades sΓguenos aquΓ -> knowmad mood
En knowmad mood nos comprometemos con la igualdad de oportunidades y el respeto a la diversidad. Aplicamos nuestro Plan de Igualdad y el principio de no discriminaciΓ³n en todos nuestros procesos de selecciΓ³n.