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Junior IT Support Technician with English
On-site in Las Rozas·Added 18 days ago
381 open roles
Overview
Job details
Permanent contract
Per the ad.
Requirements
Have the right to work in Spain
knowmad mood doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Work on-site in Las Rozas
No relocation package mentioned.
Higher vocational training (FP Grado Superior)
“Formación en Informática, Sistemas Microinformáticos, ASIR, DAM o similar.” — per the ad.
This job was automatically translated to English.
Pay & benefits
What you'll get
What we offer
✅ Stable contract.
✅ Training and professional development plan.
✅ Participation in technological projects.
✅ Good working environment.
✅ Possibility of internal growth.
And with us, you will enjoy:
✅Permanent contract
✅ On-site in Madrid. Mandatory on-site coverage at the headquarters during the entire required schedule M-Th 9:00-17:00 and F 8:00-16:00 (with summer schedule M-F 8:00-16:00). Summer schedule
✅In-house training and access to certifications ♻Check out our calendar here:
https://www.knowmadmood.com/en/talent/training
✅Flexible compensation plan (health insurance, transport, childcare vouchers, restaurant cards)
✅Brand ambassador program through our referral plan
Refer your friends and earn extra rewards!
✅Events, meetups, techdays, talks... and much more!
✅ 26 days of annual leave (22 vacation days, 2 personal days, and 24 and 31 December as company holidays by default)
✅ Working hours: 8:30 to 18:00 (Monday to Thursday) and 8:00 to 15:00 on Fridays, with an intensive summer schedule from July to August from 8:00 to 15:00.
To stay up to date with our news, follow us here -> knowmad mood
Requirements
What we're looking for
Training in Computer Science, Microcomputer Systems, ASIR, DAM, or similar.
Basic knowledge of Windows systems.
Knowledge of networks and connectivity.
Problem-solving ability.
Good communication skills and user orientation.
Advanced English, oral and written
Nice to have
Knowledge of Microsoft 365.
Previous experience in technical support or Service Desk.
Basic knowledge of Active Directory.
Familiarity with ticketing tools.
Initial technical certifications.
The role
We are a leading company in digital transformation, constantly evolving and at the forefront of technology. We were born to drive real change through innovation and sustainable development, with the mission of delivering value to clients and empowering our talent.
We are looking for a Junior IT Technician eager to develop their professional career in the technology field, taking part in support tasks, basic systems administration and user assistance.
What you'll do
Resolution of first-level technical incidents.
User support in hardware, software, and corporate tools.
Installation, configuration, and maintenance of IT equipment.
Ticket management and monitoring.
Escalation of incidents to higher levels when necessary.
Documentation of procedures and solutions.
Collaboration with systems, networks, and cloud teams.
description
We are knowmad mood!
About knowmad mood
knowmad mood is an IT consulting and technology services company based in Madrid, Spain, specializing in digital transformation, cloud infrastructure, data engineering, cybersecurity, and enterprise software development. With a strong focus on emerging technologies like AI, automation, and DevOps, the company serves clients across sectors including insurance, retail, and manufacturing, offering both project-based consulting and managed services. They operate with a distributed team model, supporting remote and hybrid work across Spain.
For international professionals, knowmad mood offers a dynamic and flexible work environment with many roles available as 100% remote or hybrid positions across Spain, including in Madrid, Barcelona, and Palma de Mallorca. The company emphasizes continuous learning and innovation, making it an attractive option for tech talent looking to work on modern stacks like Java, Kubernetes, Azure, GCP, and AI platforms. While the company is Spanish-founded, its client base and project scope often require English proficiency, providing opportunities for non-Spanish speakers to integrate.
- Industry
- IT Consulting
- Founded
- 2010
- Employees
- 500–1,000
- Headquarters
- Madrid, Spain
- In Spain
- Madrid, Barcelona, Palma de Mallorca
- Website
- knowmadmood.com
Good to know if you are moving
- Many roles are offered as 100% remote within Spain, providing flexibility for international hires to live anywhere in the country.
- The company has offices in Madrid, Barcelona, and Palma de Mallorca, offering options for hybrid work in major Spanish cities.
- English proficiency is required for many positions, making it accessible for non-Spanish speakers.
- knowmad mood focuses on modern technologies like Java, Kubernetes, Azure, GCP, and AI, offering opportunities to work on cutting-edge projects.
- The company supports professional development with a strong emphasis on certifications and continuous learning.
In their own words
About the company & team
Made up of more than 3,000 creative, digital, and innovative people connected by a shared purpose and capable of connecting with people around the world. A responsible, flexible team with a strong ability to adapt to the needs of our clients and the market, while providing value, vision, creativity, expertise, professionalism, and passion for technology in every project.
You will be part of a dynamic team where you will have the opportunity to acquire practical experience in corporate environments and evolve professionally within the technology area.
Additional information
The values that set our course and guide us toward excellence are collaboration, innovation, commitment, fun, and trust.
At knowmad mood, we are committed to equal opportunities and respect for diversity. We apply our Equality Plan and the principle of non-discrimination in all our recruitment processes.
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