Warranty Back Office Administrator
The role involves administrative management of warranty exception approval requests. It offers a hybrid work model and professional training. The position is based in Alcobendas.
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- Functions: Outbound calls for the recovery of dissatisfied customers intending to cancel their insurance policy within the banking entity
- In-person training (selective), from 19/10 to 31/10 from 9:00 to 16:00h (selective and paid at €10/day after passing the probationary period)
- Start date: 02/11
- 39-hour work week
- Schedule: Monday to Friday, irregular shifts within the time interval of 9:00 to 18:00h
- On-site modality at our headquarters at Avda. de la Industria, 49. Alcobendas, Madrid (28108)
- Salary according to collective agreement 1428€ gross/month + incentives
- Konecta benefits club: exclusive portal with offers and discounts in multiple stores
At Konecta, talent makes the difference and we know that great professionals make great companies. At this time, we are looking for new colleagues to fill the vacancies for Teleoperator for retention service in an important company in the banking sector.
Do you feel the feeling?
We want to meet you!
Konecta is a global service provider specializing in customer management, business process outsourcing, and digital outsourcing. With 120,000 employees operating in 30 languages across 26 countries on 4 continents, the company offers end-to-end solutions including customer acquisition, retention, customer service, technical support, and collections, tailored to various industries.
Konecta has a significant presence in Spain, with its headquarters in Madrid. The company's global scale and multilingual operations make it a relevant employer for international professionals seeking opportunities in customer management and business process outsourcing. Its work culture emphasizes a sustainable business model and a diverse, multilingual workforce.
We are a company committed to equal opportunities between women and men, betting on equality in all our positions.