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Retention Teleoperator

On-site in Madrid·Full-time·Added 8 days ago (last checked 20 Oct)

Konecta

24 open roles

Overview

Salary
€1,428 a month
Work mode
On-site, Madrid
Contract
Circunstancias De La ProduccióN contract, full-time hours
Hours
Monday to Friday
Education
No studies required

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Minimum experience: No
  • Minimum studies: No
  • Communication and commercial skills
  • active listening and capacity to learn

Pay & benefits

What you'll get

  • Salary: 1428

- Functions: Outbound calls for the recovery of dissatisfied customers intending to cancel their insurance policy within the banking entity
- In-person training (selective), from 19/10 to 31/10 from 9:00 to 16:00h (selective and paid at €10/day after passing the probationary period)
- Start date: 02/11
- 39-hour work week
- Schedule: Monday to Friday, irregular shifts within the time interval of 9:00 to 18:00h
- On-site modality at our headquarters at Avda. de la Industria, 49. Alcobendas, Madrid (28108)
- Salary according to collective agreement 1428€ gross/month + incentives
- Konecta benefits club: exclusive portal with offers and discounts in multiple stores

The role

At Konecta, talent makes the difference and we know that great professionals make great companies. At this time, we are looking for new colleagues to fill the vacancies for Teleoperator for retention service in an important company in the banking sector.

How you'll work

  • Contract: Production circumstances
  • Working day: 39h

Hiring process

Do you feel the feeling?
We want to meet you!

About Konecta

Konecta is a global service provider specializing in customer management, business process outsourcing, and digital outsourcing. With 120,000 employees operating in 30 languages across 26 countries on 4 continents, the company offers end-to-end solutions including customer acquisition, retention, customer service, technical support, and collections, tailored to various industries.

Konecta has a significant presence in Spain, with its headquarters in Madrid. The company's global scale and multilingual operations make it a relevant employer for international professionals seeking opportunities in customer management and business process outsourcing. Its work culture emphasizes a sustainable business model and a diverse, multilingual workforce.

Industry
Business Services
Employees
100,000+
Headquarters
Madrid, Spain
In Spain
Madrid

Good to know if you are moving

  • Konecta operates in 26 countries across 4 continents, offering global mobility opportunities.
  • Employees work in 30 languages, making it a multilingual environment suitable for international professionals.
  • The company's global headquarters is in Madrid, Spain, providing a central European base.
  • Konecta focuses on customer management and business process outsourcing, with roles in customer service, technical support, and collections.

In their own words

Additional information

We are a company committed to equal opportunities between women and men, betting on equality in all our positions.

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