Warranty Back Office Administrator
The role involves administrative management of warranty exception approval requests. It offers a hybrid work model and professional training. The position is based in Alcobendas.
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This job advert was originally written in Spanish.
-Requirements: Demonstrable previous experience in collections / debt recovery, knowledge of banking products, handling of office tools (Excel), and basic legal knowledge.
-Training: 3 days of in-person training at our La Cartuja headquarters from 09:00 to 14:00h (unpaid and selective training, prior to joining).
-Salary: €1,350 gross/month.
Konecta Benefits Club: An exclusive portal where you can save on your purchases with offers and discounts that we have prepared with great care for you.
We are a company committed to equal opportunities between women and men, betting on equality in all our positions.
At Konecta, we continue to evolve and overcome great challenges alongside our K talent! At this time, we are looking for new colleagues for a service specialized in debt collection management and recovery.
We are looking for profiles with previous experience in debt collection, with negotiation skills, good communication capacity, and handling of banking products. If, in addition, you have proficiency in office tools (especially Excel), you are eager to work, and you are a responsible person motivated to be part of a great team, you are the profile we are looking for!
-Functions: Making and receiving calls for the management and recovery of non-payments/debts.
-Start date: In-person and immediate after finishing the training at our Seville headquarters: Avda. Leonardo Da Vinci, 5. (41092)
-Working day and Contract: 35 hours per week contract for interim purposes (maternity substitution).
-Working hours: Monday to Friday (excluding holidays) from 12:30 to 19:30h, with the possibility/option to move to a morning shift once joined.
Konecta is a global service provider specializing in customer management, business process outsourcing, and digital outsourcing. With 120,000 employees operating in 30 languages across 26 countries on 4 continents, the company offers end-to-end solutions including customer acquisition, retention, customer service, technical support, and collections, tailored to various industries.
Konecta has a significant presence in Spain, with its headquarters in Madrid. The company's global scale and multilingual operations make it a relevant employer for international professionals seeking opportunities in customer management and business process outsourcing. Its work culture emphasizes a sustainable business model and a diverse, multilingual workforce.
If you want to belong to a great team and you identify with the description, we want to meet you immediately!
We will tell you what the hiring conditions and development opportunities are: