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Telephone Debt Collection Agent

On-site in Sevilla·Full-time·Added 5 days ago (last checked 20 Oct)

Konecta

24 open roles

Overview

Salary
€1,350 a month
Work mode
On-site, Sevilla
Contract
Fixed-term contract, full-time hours
Hours
Fixed shift · Monday to Friday
Education
No studies required

Visa options

  • The ad rules out sponsorship

    The advert says visa sponsorship isn’t available for this role.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Minimum experience: At least 1 year
  • Experience in debt collection
  • Communication skills
  • Excel
  • Debt collection

-Requirements: Demonstrable previous experience in collections / debt recovery, knowledge of banking products, handling of office tools (Excel), and basic legal knowledge.

Education & certifications

  • Minimum studies: Not required

-Training: 3 days of in-person training at our La Cartuja headquarters from 09:00 to 14:00h (unpaid and selective training, prior to joining).

Pay & benefits

What you'll get

  • Contract: Interim
  • Salary: €1,350 gross/month

-Salary: €1,350 gross/month.

Konecta Benefits Club: An exclusive portal where you can save on your purchases with offers and discounts that we have prepared with great care for you.
We are a company committed to equal opportunities between women and men, betting on equality in all our positions.

The role

At Konecta, we continue to evolve and overcome great challenges alongside our K talent! At this time, we are looking for new colleagues for a service specialized in debt collection management and recovery.

We are looking for profiles with previous experience in debt collection, with negotiation skills, good communication capacity, and handling of banking products. If, in addition, you have proficiency in office tools (especially Excel), you are eager to work, and you are a responsible person motivated to be part of a great team, you are the profile we are looking for!

What you'll do

-Functions: Making and receiving calls for the management and recovery of non-payments/debts.

How you'll work

  • Working day: 35 hours per week

-Start date: In-person and immediate after finishing the training at our Seville headquarters: Avda. Leonardo Da Vinci, 5. (41092)

-Working day and Contract: 35 hours per week contract for interim purposes (maternity substitution).

-Working hours: Monday to Friday (excluding holidays) from 12:30 to 19:30h, with the possibility/option to move to a morning shift once joined.

About Konecta

Konecta is a global service provider specializing in customer management, business process outsourcing, and digital outsourcing. With 120,000 employees operating in 30 languages across 26 countries on 4 continents, the company offers end-to-end solutions including customer acquisition, retention, customer service, technical support, and collections, tailored to various industries.

Konecta has a significant presence in Spain, with its headquarters in Madrid. The company's global scale and multilingual operations make it a relevant employer for international professionals seeking opportunities in customer management and business process outsourcing. Its work culture emphasizes a sustainable business model and a diverse, multilingual workforce.

Industry
Business Services
Employees
100,000+
Headquarters
Madrid, Spain
In Spain
Madrid

Good to know if you are moving

  • Konecta operates in 26 countries across 4 continents, offering global mobility opportunities.
  • Employees work in 30 languages, making it a multilingual environment suitable for international professionals.
  • The company's global headquarters is in Madrid, Spain, providing a central European base.
  • Konecta focuses on customer management and business process outsourcing, with roles in customer service, technical support, and collections.

In their own words

About the company & team

If you want to belong to a great team and you identify with the description, we want to meet you immediately!

Additional information

We will tell you what the hiring conditions and development opportunities are:

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