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Solutions Consultant

Hybrid in Madrid, Community of Madrid +2·Full-time·Added 7 months ago (last checked 26 Oct)

Maisa AI

7 open roles

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Our summary

Work mode: Hybrid, Madrid, Community of Madrid, Spain / Barcelona, Catalonia, Spain / Manises, Comunidad Valenciana
Contract: Full-time
Spanish: Fluent
English: Required
Education: University degree

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Skills

Requirements

What we're looking for

Demonstrable experience in consultancy across solutions architecture, BPM/process consulting, or technical delivery at a relevant top company
Proven experience working with enterprise clients on process transformation or technology implementations
Demonstrated ability to run discovery sessions and whiteboard solution approaches on the spot
Strong process mapping skills, comfortable with AS-IS/TO-BE methodologies
Ability to produce technical specifications that engineering teams can execute against without ambiguity
Hands-on experience applying AI in practical business contexts, beyond prompting ChatGPT
Strong communication skills, able to hold credibility with both technical and business stakeholders
Experience scoping and estimating project work, including with imperfect information
Professional fluency in Spanish and English
Willingness to travel up to 25% of the time
Bachelor's or Master's degree in IT, Business, or related field

The role

Location: Valencia / Madrid / Barcelona - Spain - Hybrid

Team: Client Services

Welcome to Maisa - Making AI Accountable!

Our agentic process automation platform helps enterprises automate complex, decision-heavy processes that traditional automation can't handle and GenAI can't be trusted with.

We enable organizations to scale operations, resist hallucinations, and bring end-to-end visibility and control to their most complex processes.

Powered by a new kind of computing platform, Maisa combines AI-driven problem solving with programmatic execution, so every action is reliable, auditable, and built for enterprise scale.

About the role...

We're seeking a Solutions Consultant to join our Client Services team. You'll own the engagement from process discovery through solution design, right up to the build line. Your job is to deeply understand client automation use cases, architect the optimal Digital Worker solution, and produce specifications so clear that an AI Automation Engineer can build without ambiguity. You define the what and why; the engineer handles the how.

What you'll do...

What you'll do

Lead process discovery sessions with client stakeholders, uncovering automation opportunities and mapping end-to-end workflows
Document AS-IS processes, identify inefficiencies, and assess automation potential
Gather and structure business requirements, constraints, and dependencies
Design TO-BE processes incorporating Digital Workers, defining where and how automation delivers value
Define scope, KPIs, and success criteria for each use case in collaboration with the client and delivery team
Create clear, actionable technical specifications including process flows, decision logic, integration points, and data mappings
Validate that proposed solutions are technically feasible and aligned with business objectives
Hand off specifications to AI Automation Engineers via formal design review, with no ambiguity and no assumptions left undocumented
Remain available during the build phase to clarify design intent and resolve specification questions
Review completed Digital Workers against the original design to confirm business objectives are met
Participate in UAT alongside the engineer to validate the solution matches the designed experience
Own the client relationship throughout the engagement, translating between business and technical audiences
Scope and estimate work under time pressure, iterating as requirements evolve
Validate scope, assumptions, and feasibility on handoffs from pre-sales
Collaborate with Product and Engineering to relay field insights and influence the roadmap
Build reusable solution patterns, templates, and documentation that raise the bar for the whole team
Contribute to SOWs, change requests, and technical delivery documentation

About Maisa AI

Maisa AI is an artificial intelligence company focused on developing AI-powered solutions for business operations. The company operates in the AI industry, providing tools that leverage machine learning and natural language processing to automate and optimize workflows. While specific details about its scale are limited, it is positioned as a technology provider in the growing AI sector.

Maisa AI is based in Valencia, Spain, and is part of the local tech ecosystem. The company's careers page is hosted under kula.ai, indicating a partnership or affiliation with Kula, a talent platform. For international professionals, Maisa AI offers an opportunity to work in a dynamic AI startup environment in a vibrant Spanish city, with roles likely focused on engineering and product development.

Industry: AI
Employees: 20
Headquarters: Valencia, Spain
In Spain: Valencia

Good to know if you are moving

Based in Valencia, a city known for its quality of life and growing tech scene, offering a Mediterranean lifestyle.
The company is in the AI sector, which is a high-growth field with strong demand for skilled professionals.
As a startup, it may offer more flexible and dynamic work environments compared to larger corporations.
The association with Kula suggests a focus on talent acquisition and development, potentially benefiting international hires.

In their own words

About the company & team

You will be joining one of Europe's most exciting early-stage AI start-ups, where you'll have the opportunity to work with cutting-edge Agentic Process Automation that's reshaping how enterprises approach AI deployment. You'll directly influence how major multinational organizations transform critical business processes, working on genuinely differentiated technology that solves real enterprise AI challenges.

Following our recent $25m Seed Round, backed by leading Venture Capital firms including Creandum, Forgepoint, NFX, and Village Global, we're scaling quickly and realising significant enterprise traction. This is your opportunity to work alongside deep technical and industry experts, where you will be challenged daily and accelerate your development.

Additional information

Maisa is committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all.

All open roles at Maisa AI