Receptionist Administration

What do we offer?

• Permanent contract.
• Salary of €24,000 gross per year.
• Full-time position, 40 hours per week.
• Join a stable and growing project.
• Dynamic and collaborative environment.
• Multifaceted position with continuous contact with customers, visitors, and different areas of the organization.

What are we looking for?

• Training in Administration, Tourism, Administrative Management, or related fields.
• Previous experience in reception, customer service, administration, or similar positions.
• Good proficiency in office tools and email.
• Experience in document management, bookings, registrations, or public service.

Key Competencies

• Customer orientation and service vocation.
• Excellent communication skills.
• Organizational and planning skills.
• Attention to detail.
• Ability to manage several tasks simultaneously.
• Proactivity and autonomy.
• Incident resolution.
• Teamwork.
• Adaptability and flexibility.
• Ability to work with families and minors.

• Experience with booking systems, POS, invoicing, or databases is valued.
• Knowledge of Catalan and other languages is valued.
• Experience in sectors such as tourism, hotels, leisure, sports, events, or service centers is highly valued.

• English level that allows for handling inquiries from international visitors.

Administrative Receptionist (M/F/X)

At Manpower, we are looking to hire a Customer Service and Administrative Support Receptionist for a stable project linked to the sports, leisure, and experiences sector.

We are looking for an organized, proactive person with a customer orientation and the ability to thrive in a dynamic environment, combining functions of public service, administrative management, and operational support.

What will your mission be?

You will be the main point of contact for users, families, visitors, and participants of the different activities, guaranteeing professional, friendly, and efficient service. Additionally, you will manage the administrative processes associated with bookings, registrations, payments, and service follow-up, contributing to offering an excellent customer experience.

Main duties

• In-person, telephone and email customer service.
• Information and advice regarding activities, services, and programs.
• Management of bookings, registrations, modifications, and cancellations.
• Follow-up and resolution of inquiries and incidents.
• Payment management and cash control.
• Support in administrative and invoicing processes.
• Updating and maintenance of databases and records.
• Preparation and monitoring of administrative documentation.
• Reception and assistance for groups, families, and visitors.
• Coordination with different areas to guarantee the correct development of activities.
• Operational support in events, experiences, visits, and special activities.
• Control and follow-up of documentation associated with participants and services.

Availability

The position requires availability to work from Monday to Sunday, according to schedules and the operational needs of the activity, respecting legally established rest periods.