Receptionist - Madrid Center
A Front Office Agent is needed for a hotel in central Madrid. The role involves managing check-ins, check-outs, and guest services. It offers professional development and employee benefits.
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Work on-site in Barcelona
No relocation package mentioned.
This job was automatically translated to English.
"The world is yours with Meliá"
Discover an endless path at Meliá, where opportunities for growth and development are infinite. Immerse yourself in a journey that will take you to work in various countries and become part of our extensive global family.
Job Mission:
Perform the daily cleaning and tidying of rooms, as well as reporting any defects in them to your immediate superior.
What will you have to do?
*Execute all instructions and tasks assigned to you by your immediate superior, as well as the responsibilities required by your position.
*Perform the cleaning and setting up of rooms, as well as common areas, taking care of the good condition of the facilities and furniture, using the necessary cleaning products, instruments, and materials.
*Daily check the functioning of all facilities, electrical appliances in the room, and equipment in general.
*Change linen according to procedures. Equip and replenish rooms with the necessary amenities and supplies.
*Responsible for removing trash. Communicate any detected anomalies, defects, or breakdowns, providing a description of them so they can be repaired following established procedures.
*Organize and maintain the pantry and trolley in perfect order, condition, and cleanliness, managing the stock levels of supplies, linens, and materials according to established procedures.
*Hand over items forgotten by guests to the Housekeeping Manager at the end of the shift.
*Review and verify the room status, certifying that there is no discrepancy with the system.
*Review assigned empty rooms for arrivals.
*Comply with the specific regulations of the department and those relating to occupational risk prevention specific to the cleaning area.
What are we looking for?
*1 or 2 years of experience working in a similar position in the hotel or cleaning sector.
*Knowledge of hotel operations.
*Knowledge of hygiene regulations and standards.
*Knowledge of cleaning equipment and products.
*Knowledge of room management.
*Service vocation.
*Proactivity.
Meliá Hotels International is a Spanish hotel company and one of the world's largest resort hotel chains. Founded in Palma de Mallorca in 1956, the company operates over 350 hotels across more than 40 countries, spanning brands such as Gran Meliá, Meliá, ME by Meliá, Innside by Meliá, and Paradisus. The company is a global leader in the hospitality industry, with a strong focus on leisure and business travel, and is known for its Mediterranean heritage and premium service standards.
Meliá has a very significant presence in Spain, its home market, with a wide network of hotels across the Balearic Islands, the Canary Islands, and the mainland. The company is a major employer in Spain, offering a wide range of roles in hotel operations, food and beverage, and management. For international professionals, Meliá offers opportunities to work in a dynamic, multicultural environment within a leading global hospitality brand, with roles often requiring Spanish language skills and a passion for customer service.
At Meliá Hotels International we are committed to equal opportunities between women and men in the workplace, with the support of management and the principles contained in our Human Resources policies. We also care about spreading a corporate culture committed to effective equality throughout the entire workforce, and raising awareness of the need to act jointly and globally.
We promote our commitment to equality and diversity, avoiding any type of discrimination, especially that related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees is fundamental to our success as a global company.
Furthermore, we are committed to the sustainable growth of our sector through a great, socially responsible human team. In this regard, our motto is "Towards a sustainable future, from a responsible present" Thanks to all our collaborators we make this possible.
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