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Luggage Porter

On-site in Santa Cruz de Tenerife·Added today (last checked 30 Oct)

Meliá Hotels

304 open roles

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Our summary

Work mode: On-site, Santa Cruz de Tenerife

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This job advert was originally written in Spanish.

The role

MISSION: Assist guests regarding the handling of luggage for guests arriving at and departing from the hotel, ensuring the safety and protection of said luggage while it is on the hotel premises. Guarantee that guests' messages and mail are delivered according to established standards.

What you'll do

Ø Maintain constant communication with the reception team to stay informed about the arrival of guests, large groups, and VIP guests

Ø Receive all guests with professionalism and kindness, assisting with the handling of their luggage.

Ø Collaborate with the reception team to handle and label guests' belongings carefully, avoiding loss and damage.

Ø Maintain an organized departure schedule, ensuring that guests' suitcases are collected and stored securely in the reception area, ready for their departure.

Ø Assist guests with luggage from vehicles and taxis and transport it to the hotel.

Ø Record any lost or abandoned luggage, help locate the owners of the suitcases, and attempt to return them to the guests' correct address as soon as possible.

Ø Receive all guests and customers with a cordial smile.

Ø Assist with the transport of other items that may need to be delivered, such as supplies and other objects.

Ø Help guests with inquiries regarding lost luggage or misplaced items

Hiring process

REMEMBER: Before submitting your application, you must inform your direct supervisor and/or Hotel Director, and your Human Resources manager of your interest in participating in the internal selection process. Your line manager will not have the authority to authorize or block the submission of an application, but they must be duly informed.

To protect you and prevent fraud in the selection processes, we invite you to consult our recommendations on the page "Protect your candidacy".

About Meliá Hotels

Meliá Hotels International is a Spanish hotel company and one of the world's largest resort hotel chains. Founded in Palma de Mallorca in 1956, the company operates over 350 hotels across more than 40 countries, spanning brands such as Gran Meliá, Meliá, ME by Meliá, Innside by Meliá, and Paradisus. The company is a global leader in the hospitality industry, with a strong focus on leisure and business travel, and is known for its Mediterranean heritage and premium service standards.

Meliá has a very significant presence in Spain, its home market, with a wide network of hotels across the Balearic Islands, the Canary Islands, and the mainland. The company is a major employer in Spain, offering a wide range of roles in hotel operations, food and beverage, and management. For international professionals, Meliá offers opportunities to work in a dynamic, multicultural environment within a leading global hospitality brand, with roles often requiring Spanish language skills and a passion for customer service.

Industry: Hotels
Founded: 1956
Employees: 40,000–50,000
Headquarters: Palma de Mallorca, Spain
In Spain: Palma de Mallorca, Madrid, Barcelona and 17 more

Good to know if you are moving

Meliá is a Spanish company, so working there offers a direct path to living and working in Spain, particularly in popular tourist destinations like the Balearic and Canary Islands.
The company operates a large number of hotels in Spain, providing many job opportunities in various departments such as food & beverage, housekeeping, and front office.
As a global hotel chain, Meliá has a multicultural workforce, and English is often used in international tourist destinations, making it accessible for non-Spanish speakers.
The company offers internal mobility and career development opportunities within its extensive portfolio of hotels in Spain and worldwide.
Many roles, especially in food & beverage and housekeeping, may require Spanish language skills to interact with local staff and guests.

In their own words

About the company & team

"The world is yours with Meliá"

Continuing with Meliá means advancing on a borderless journey, taking advantage of the unlimited opportunities for growth and development that our global family offers you. It means knowing that the world is yours and that your opportunities to work in different countries are within your reach, all while remaining part of our large family.

It is embarking on one of the most passionate journeys of your life, a journey in which inspiration and personal and professional growth will accompany you every step of the way.

Are you ready to take the reins of your professional career and explore new inspiring opportunities within Meliá? 😉🌟

At Meliá, we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the newest arrival to the most veteran, all of them have unique and important qualities that make working at Meliá a constant opportunity for growth and a passport to create your future wherever you want.

Our warmth, closeness, and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a large family in which we have people like you, VIP people.

If you want to be "Very Inspiring People",

Additional information

At Meliá Hotels International, we promote equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in the Human Resources policies. We also value the dissemination of a corporate culture committed to effective equality among all employees, and raising awareness of the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any type of discrimination, especially that related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are fundamental to our success as a global company.

In addition, we bet on the sustainable growth of our sector through a great socially responsible human team. In this sense, our motto is "Towards a sustainable future, from a responsible present" Thanks to all the collaborators, we make it possible.

All open roles at Meliá Hotels