Assistant Store Manager

🔎 Requirements and skills we value

- Minimum of 2 years of experience leading teams in retail (fashion/footwear is a plus).
- Close leadership and the ability to develop people.
- Result and customer orientation, with demonstrated experience in KPI management (conversion, average ticket, UPT) for decision-making.
- High capacity for adaptation and learning; initiative to anticipate and resolve incidents in store.
- Collaboration and teamwork, with a positive and proactive attitude.
- Priority management: planning, organization, and time optimization in environments with activity peaks.

👢Who we are

At Merkal, we lead footwear retail in Spain. We are driven by a clear mission: to offer a comfortable and agile shopping experience, combining fashion, comfort, and close customer service. If you are passionate about sales and customer interaction, this is the place for you!

🎯The role

We are looking for an Assistant Store Manager for our store located in Figueres (Girona), at 35 hours per week in weekly rotating morning or afternoon shifts.

You will be the right hand of the Store Manager, the reference person for the team and the point of sale, ensuring excellence in the customer experience and the achievement of commercial objectives, with the support of the Store Manager and the Area Manager.

📋 Your key responsibilities

- Lead, organize and develop the team: selection, onboarding, sales training and performance follow-up.
- Drive results through the analysis and monitoring of KPIs (conversion, average ticket, UPT, shrinkage).
- Guarantee operational excellence: openings/closings, cash register (cash counts and closings), restocking, order and cleanliness.
- Ensure the correct application of Merkal's customer service policy.
- Supervise the implementation of visual merchandising aligned with the brand's criteria.
- Ensure compliance with administrative and point-of-sale management procedures.