SAP MM Area Manager - Service Manager (English C1)

• Minimum of 5 years of experience as an SAP consultant.
• Expert knowledge and demonstrable experience in the SAP S/4HANA MM module.
• Experience in team management and service or project coordination.
• Experience in client management and communication with business and technology profiles.
• Knowledge of SAP debugging.

Desirable:

• Knowledge of ABAP.
• Experience or knowledge in the SAP SD and EWM modules.
• Knowledge of business processes related to purchasing, procurement, inventory, and materials management.

Do you have experience leading SAP teams and expert knowledge of the SAP S/4HANA MM module? Are you passionate about service management and delivery excellence? If so, this is your opportunity!

At Metrica España, we are looking for an SAP S/4HANA MM Area Manager - Service Manager, with a C1 English level, to join our team in a strategic, long-term project.

The selected person will play a fundamental role as a technical leader and service manager, ensuring maximum quality and efficiency in the Material Management (MM) area within the SAP S/4HANA ecosystem.

This role is key to guaranteeing the correct management, evolution, and provision of the SAP S/4HANA MM service. You will be the point of reference for team coordination, supervision of delivery quality, and maintaining a close and effective relationship with our client.

• Team Leadership: Direct, motivate, and coordinate the team of specialists assigned to the SAP S/4HANA MM stream, fostering an environment of collaboration and high performance.
• Service Management: Act as the area Service Manager, performing exhaustive service monitoring, task prioritization, critical incident management, and planning for continuous evolution activities.
• Client Management: Maintain direct and fluid communication with the stream manager on our client's side (CAF), understanding their needs and ensuring an agile and effective response from the team.
• Delivery Excellence: Guarantee maximum quality SERVICE DELIVERY, complying with established SLAs and exceeding client expectations.
• Process Analysis and Improvement: Analyze, design, and implement improvements in the functional processes related to SAP MM and its integration into HANA, optimizing the client's operations.
• Incident and Problem Resolution: Actively participate in the resolution of complex incidents and business problems, providing solid technical and functional solutions.
• Solution Evolution: Collaborate in defining the evolutionary roadmap of the SAP S/4HANA MM solution, identifying improvement opportunities and new functionalities.
• Reporting and Monitoring: Prepare service monitoring reports, performance metrics, and presentations for management and the client.
• Technical Knowledge: Stay up to date on the latest SAP S/4HANA trends and functionalities, with special emphasis on the MM module.

If you meet the requirements and are looking for a professional challenge that allows you to grow and add value in a leading company, we want to meet you!

Join Metrica España and be part of the transformation!