Database Service and Platforms Manager | Oracle, SQL Server, MongoDB and Db2

• Join a leading company in its sector, with innovative projects and a dynamic work environment.
• Opportunities for professional development and continuous training.

At Métrica España, we are looking for a Database Service and Platforms Manager to join our team and lead the strategy and operation of our critical database infrastructures. We are looking for a professional with solid technical experience and proven management capacity to ensure service excellence and the continuous evolution of our platforms.

You will be responsible for the comprehensive management, governance, and evolution of our corporate database platforms, which include key technologies such as Oracle, SQL Server, MongoDB, and Db2. Your main mission will be to orchestrate teams, both internal and external (vendors), effectively manage demand and associated projects, optimize operating costs, and guarantee maximum quality and service continuity. You will act as a fundamental bridge, facilitating communication and alignment between business areas, architecture, and application development teams.

This role requires a profile with a robust technical foundation, allowing them to critically evaluate technical proposals, anticipate potential risks, and supervise strategic decision-making. The main focus of this position does not lie in the daily and operational administration of databases, but in the strategic management of the service and infrastructure.

• End-to-End Service Leadership: You will be responsible for the complete management of the database service, ensuring strict compliance with Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and the commitments made to the various user areas of the organization.
• Team and Vendor Coordination: You will effectively direct and coordinate both internal teams and external vendors. This will include the clear definition of priorities, the assignment of responsibilities, the monitoring of deliverables, and the implementation of continuous improvement plans.
• Demand and Project Portfolio Management: You will have the responsibility of managing the demand for services and projects related to databases. This implies supervising resource allocation, detailed planning, budget management, identification and mitigation of dependencies, and the coordination of production rollouts.
• Governance and Technological Evolution: You will define and implement governance policies and procedures for the database platforms, ensuring standardization, security, and regulatory compliance. You will lead the technological evolution strategy, evaluating new versions, products, and architectures that bring value to the business.
• Critical Incident and Problem Management: You will supervise the resolution of high-criticality incidents and problems, coordinating the necessary efforts to minimize business impact and restore operability in the shortest time possible.
• Cost Management and Optimization: You will develop and execute strategies for the cost optimization of database platforms, seeking maximum efficiency without compromising service quality or security.
• Stakeholder Interfacing and Relationship Management: You will act as the main point of contact and advisor for business areas, Architecture, and application development teams regarding all matters related to databases. You will foster clear, proactive, and effective communication.
• Operational Risk Management: You will identify, evaluate, and manage the operational risks associated with the database platforms, implementing contingency plans and