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Customer Experience & Omnichannel Strategy Internship

Hybrid in Madrid·Full-time·Added yesterday (last checked 3 Nov)

MSD

2 open roles

Our summary

Salary
€950 a month
Work mode
Hybrid, Madrid
Contract
Full-time
English
Required
Education
University degree
Driving licence
Required
Benefits
Gym access

Visa options

  • The ad rules out sponsorship

    Per the ad: “VISA Sponsorship: No”

Find jobs with visa support

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Be enrolled in a School or University that allows us to sign an Academic Collaboration Agreement
  • Education in health sciences.
  • Analytical skills
  • Motivated by digital and dynamic environments
  • Advanced level of English
  • Full-time availability
  • Ability to work in a team and collaboration/facilitation
  • Proactivity
  • Ability to adapt to change.
  • High level of autonomy and decision-making

Nice to have

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status: Intern/Co-op (Fixed Term)

Relocation: No relocation

VISA Sponsorship: No

Travel Requirements: No Travel Required

Flexible Work Arrangements: Hybrid

Shift: Not Indicated

Valid Driving License: No

Hazardous Material(s): N/A

Job Posting End Date: 11/10/2026

Pay & benefits

What you'll get

  • €950 per month
  • Meals included
  • Gym access
  • Flexible working hours

By doing your internship at our company, you will have the opportunity to develop within one of the world's leading pharmaceutical companies:

  • Real hands-on experience within the pharmaceutical industry
  • Opportunity to grow your potential and be part of a diverse team
  • Work in a challenging and dynamic work environment
  • Develop analytical and problem-solving skills
  • You will be assigned a mentor who will give you practical advice, guidance, and support
  • Opportunity to develop cross-functional knowledge in a multinational environment
  • undefined

The role

At our company, we will drive you to invent for life. You will be part of a diverse, inclusive, and versatile team of highly motivated people, where the patient is at the center of everything we do, so our efforts are focused on finding solutions and treatments for some of the world's most challenging diseases.

What you'll do

  • Omnichannel management for emerging audiences·
  • Coordination with business units for omnichannel plans·
  • Work on the end to end of cross-functional scientific content: taxonomy, development, approval, and coordination with external vendors.
  • Monitoring of accreditations in continuing medical education·
  • Data analysis·
  • Participation in strategic cross-functional projects

How you'll work

Job Description

Duration: 6-12 months

Offices: Madrid

We are looking for a person who can join in February 2027.

Required Skills

Clinical Research, Cloud Data Catalog, Community Relations, Data Analysis, Database Management, Data Science, Data Security, Data Visualization, Data Wrangling, Detail-Oriented, Engagement Strategies, Event Planning, Ideation, Key Performance Indicators (KPI), Mechanical Engineering, Omnichannel Marketing, Omnichannel Strategy, Problem Analysis, Project Management, Publishing, Python (Programming Language), Scientific Literacy, Software Proficiency, Vendor Relationship Management

About MSD

MSD (Merck Sharp & Dohme) is the Spanish affiliate of Merck & Co., Inc., a global research-driven pharmaceutical company headquartered in Rahway, New Jersey, USA. The company discovers, develops, and manufactures innovative medicines and vaccines across therapeutic areas including oncology, infectious diseases, and cardiovascular health. With operations in over 140 countries and a workforce of roughly 70,000 employees worldwide, MSD is one of the largest and most influential healthcare companies in the world.

In Spain, MSD operates from its offices in Madrid, serving as the commercial and medical hub for the Iberian region. The Spanish affiliate is known for a professional, science-driven culture that values collaboration and innovation, and it regularly hires international talent across functions such as clinical research, medical affairs, and commercial operations. For international professionals, MSD offers a global career framework, competitive compensation, and the opportunity to work on medicines that reach patients worldwide, making it an attractive employer for those seeking a stable, multinational environment in Spain.

Industry
Pharma
Founded
1891
Employees
50,000–100,000
Headquarters
Rahway, USA
In Spain
Madrid

Good to know if you are moving

  • MSD operates globally under the name MSD (Merck Sharp & Dohme) outside the US and Canada, so the Spanish entity is MSD Spain.
  • The Spanish affiliate is based in Madrid and is one of the company's key European hubs for medical, regulatory, and commercial activities.
  • The company offers a global mobility framework, making it feasible for international hires to move to Spain and later rotate to other countries.
  • English is the working language for many internal communications, easing the transition for non-Spanish speakers.
  • MSD is known for strong investment in R&D, with annual R&D budgets exceeding $10 billion, offering exposure to cutting-edge science.

In their own words

Additional information

We are proud to be a company that brings together diverse, talented, and committed people. The fastest way to innovate is by bringing diverse ideas together in an inclusive environment. We create an environment where our employees can respectfully challenge each other's thinking and tackle problems collectively. We ensure equal opportunities, with a commitment to fostering a diverse and inclusive workplace.

All open roles at MSD

Location

MSD · Madrid

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