The English-language job board for Spain
Conversational AI Designer
Hybrid in Barcelona·Full-time·Added 19 days ago
Overview
Job details
Permanent contract
Full-time hours.
Hybrid
Office and home days — the ad has the split.
Requirements
Have the right to work in Spain
North doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Be near Barcelona, Spain (Hybrid) for hybrid days
No relocation package mentioned.
Pay & benefits
What you'll get
A hybrid work from home/office system with a flexible time schedule. When you do happen to come to the office, there will always be fresh fruit, coffee and snacks.
Macbook Pro 13" or similar.
Your birthday as an extra paid vacation day.
Legendary social events & parties to let off some steam.
Requirements
What we're looking for
Proven experience as a conversational designer working on non-deterministic experiences (assistants, agents) built on LLMs.
Solid understanding of how LLMs work and how that shapes conversational design decisions.
Experience identifying, analyzing and diagramming use cases for conversational products.
Hands-on experience testing conversational agents and interpreting the results.
Experience collaborating with data teams on prompt definition and iteration.
Experience defining evaluators and frameworks to measure conversational quality.
The role
As a Conversational AI Designer working with North you will partner with internal and external teams to understand, craft, prototype, measure and improve the best conversational experiences in the world. If you are a truly great collaborator for this role, you will be passionate about LLM-based, non-deterministic conversational experiences, and understand why they matter on a human level, as well as from a business perspective.
What you'll do
Design conversational experiences (assistants, agents) that are non-deterministic and built on LLMs, rather than scripted flows.
Identify and analyze use cases, diagramming them clearly for design, engineering and product teams.
Run and evaluate tests on conversational agents, iterating on the experience based on results.
Collaborate closely with data teams on prompt design and refinement.
Define evaluators and quality frameworks to assess and continuously improve conversational performance.
Ensure a coordinated, coherent experience across conversational design patterns.
About North
North is a digital product studio based in Barcelona, Spain, working globally on building digital products and services for bold companies. They partner with industry leaders and fast-growing startups, delivering services such as product strategy, product delivery, and digital experience design. Their client portfolio includes CUPRA, Heura Foods, Cofidis, OceanLux, Moneyman, Sylq, and RCD Espanyol, among others.
North operates from a single office in Barcelona, located at Paseo de Gracia 120. The team values passion, ownership, rigorous thinking, and high quality standards. They offer hybrid work arrangements and have open roles for digital product designers, front-end & PHP developers, and business development trainees, making them a potential opportunity for international professionals seeking to work in Barcelona's tech scene.
- Industry
- Digital product studio
- Employees
- 100
- Headquarters
- Barcelona, Spain
- In Spain
- Barcelona
- Website
- thenorthstudio.com
Good to know if you are moving
- Based in Barcelona, Spain, with office at Paseo de Gracia 120.
- Offers hybrid work arrangements for most roles.
- Works with international clients and projects, including companies in Spain, Mexico, and Brazil.
- Open roles include Digital Product Designer, Front-end & PHP Developer, and Business Development Trainee.
- Values include passion, ownership, rigorous thinking, and high quality standards.
In their own words
About the company & team
North is a digital product studio from Barcelona. We partner with bold companies to innovate new services and build digital products. Our values are: show your passion, act as an owner and think rigorously, figure it out & hold the line.
Additional information
North is proud to be an equal opportunity employer. You're welcome on the team no matter where you're from, who you like, what you look like, or if you prefer Figma over Sketch. We hire based on your qualifications and demonstrated ability to perform job responsibilities. Our designs are for everyone, and so is our workplace.
