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Associate Director, Business Process Excellence

Hybrid in Barcelona·Full-time·Added 21 days ago

Novartis

22 open roles

Our summary

Salary
€63,600 - €118,000 a year

About €3,650 - €6,150 a month after tax, or €3,710 - €7,150 under the Beckham regime.

Work mode
Hybrid, Barcelona
Contract
Full-time
Education
University degree

Visa options

  • The ad rules out sponsorship

    Per the ad: “Novartis is unable to offer relocation support: please only apply if accessible.”

Find jobs with visa support

Skills

Nice to have

Requirements

What we're looking for

  • Bachelor's degree in Life Sciences, Pharmacy, Engineering, Biotechnology, Business, or another relevant discipline.

  • Significant experience in Business Process Excellence, Operational Excellence, enterprise transformation, process re-engineering, or management consulting.

  • Strong understanding of pharmaceutical Development, supported by experience in one or more areas such as Clinical Development, Regulatory Affairs, Pharmaceutical R&D, Technical Development, or Manufacturing.

  • Demonstrated success leading complex, cross-functional transformation from diagnosis and design through implementation and measurable business impact.

  • Practical expertise in process redesign and transformation methodologies such as Lean, Lean Six Sigma, Agile, Value Stream Mapping, Business Process Management, or zero-based redesign.

  • Ability to use qualitative and quantitative evidence to identify root causes, evaluate opportunities, and develop decision-ready recommendations.

  • Strong facilitation, stakeholder engagement, change leadership, and executive communication capabilities.

  • Ability to navigate ambiguity, connect strategic priorities to operational processes, and influence across organizational boundaries.

Nice to have

  • Advanced degree such as Master of Business Administration, Master of Science, Doctor of Philosophy, or Doctor of Pharmacy.

  • Lean Six Sigma Black Belt or Master Black Belt certification.

  • Agile, Scrum, Scaled Agile Framework, Project Management Professional, or Change Management certification.

  • Experience in digital transformation, process automation, artificial intelligence adoption, and data-driven decision making.

Pay & benefits

What you'll get

€63,600.00 - €118,000.00

€63,600 to €118,000

Why Novartis?:
Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture

You'll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards

Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network

Visa & relocation

Relocation Support: This role is based in Barcelona, Spain. Novartis is unable to offer relocation support: please only apply if accessible.

The role

Location: Barcelona, Spain

What if you could redesign how medicines move through Development and help innovative treatments reach patients faster?

As Associate Director, Business Process Excellence, you will lead high-impact transformation across the end-to-end drug-development value chain. You will partner with senior leaders and cross-functional teams to challenge existing assumptions, simplify complex processes, and design future-ready ways of working.

Using zero-based redesign, Lean, Agile, data, digital, and AI-enabled approaches, you will turn strategic priorities into measurable improvements in cycle time, productivity, quality, compliance, and organizational effectiveness.

What you'll do

  • Lead enterprise-level process transformation across the drug-development value chain, from problem definition through future-state design, implementation, adoption, and value realization.

  • Apply zero-based redesign to challenge legacy assumptions, eliminate unnecessary complexity, and reimagine processes around business and patient outcomes.

  • Shape AI-enabled future-state processes and operating models by identifying where work can be simplified, automated, augmented, or fundamentally redesigned.

  • Translate data and process insight into action by diagnosing bottlenecks, handoffs, decision delays, process variation, and adoption barriers.

  • Build compelling transformation cases with clear problem statements, outcome measures, implementation considerations, and expected business value.

  • Facilitate high-impact working sessions that enable cross-functional teams and leaders to make decisions, resolve complex challenges, and align around a practical future state.

  • Partner with process owners, business leaders, technology teams, and change leads to convert redesigned processes into sustainable ways of working.

  • Establish outcome measures and track value realization, ensuring that transformation delivers meaningful improvements in speed, productivity, quality, compliance, and user experience.

  • Strengthen organizational capability by coaching teams in process excellence, structured problem-solving, zero-based redesign, and continuous improvement.

  • Act as a trusted transformation partner who constructively challenges the status quo and influences decisions without relying on formal authority.

How you'll work

Role Type: Hybrid working, #LI-Hybrid

Skills Desired

Clinical Research, Drug Development, Financial Management, Microsoft Project, Program Management, Project Delivery, Project Planning, Resource Allocation, Risk Management, Stakeholder Management, Waterfall Model

About Novartis

Novartis is a global healthcare company headquartered in Basel, Switzerland, operating across the pharmaceutical, generics, biosimilars, and eye care sectors. With over 100,000 employees worldwide and a presence in more than 140 countries, it is one of the largest pharmaceutical companies in the world, known for innovative medicines in areas such as oncology, immunology, neuroscience, and cardiovascular health.

In Spain, Novartis has a significant presence with offices in Barcelona and Madrid, employing a diverse workforce across clinical development, data science, IT, and audit functions. The company is a major employer of international talent, offering roles in English and fostering a multicultural, science-driven environment. For international professionals, Novartis provides structured career paths in clinical research and development, with opportunities to work on global projects from its Spanish hubs.

Industry
Pharma
Founded
1796
Employees
100,000–200,000
Headquarters
Basel, Switzerland
In Spain
Barcelona, Madrid

Good to know if you are moving

  • Novartis operates in English as its corporate language, making it accessible for international professionals without local language requirements.
  • The Barcelona office hosts a large hub for clinical development and global functions, offering roles in data science, clinical programming, and medical affairs.
  • Spain is a key market for Novartis, with a strong pipeline of clinical trials and digital health initiatives.
  • The company offers structured career paths and global mobility programs, allowing employees to move between countries and functions.
  • Novartis provides a comprehensive relocation package for international hires, including visa support and settling-in assistance.
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