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Technical Success - EMEA

Hybrid in Madrid·Full-time·Added 3 days ago (last checked 4 Nov)

OpenAI

4 open roles

Our summary

Work mode
Hybrid, Madrid
Contract
Full-time

Visa options

  • The ad doesn’t mention sponsorship

    Not a refusal, but not a yes. Worth asking in your first message.

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Skills

Requirements

Nice to have

  • Have helped customers evaluate, implement, or adopt complex technology and can connect technical work to business outcomes.

  • Bring a strong technical foundation in areas such as software, APIs, cloud infrastructure, data, or AI systems.

  • Can explain technical concepts clearly, build trust with different audiences, and work through ambiguous problems.

  • Learn quickly, collaborate across disciplines, and care about the safe and effective use of AI.

We value different kinds of technical depth. Engineering-focused opportunities may call for substantial hands-on coding, integration, debugging, and production delivery. Other opportunities emphasize architecture, technical strategy, customer enablement, or delivery leadership. You do not need to cover every area listed here.

The role

Help customers put AI to work. Our technical customer-facing teams connect business goals with practical solutions, helping organizations evaluate, build, deploy, and adopt OpenAI technology.

We welcome technical pre-sales and post-sales professionals, whatever your current title or team. If your work combines technical expertise with helping customers evaluate, implement, or adopt technology, we would like to hear from you. You do not need to decide which role is the right fit before applying.

Depending on the opportunity and your strengths, your work may include:

What you'll do

  • Work with customers to understand their goals, identify useful AI applications, and define measurable outcomes.

  • Design technical approaches across architecture, integrations, data, security, governance, and evaluation.

  • Build demonstrations, prototypes, or production solutions, and helping customers navigate technical trade-offs.

  • Support deployment and adoption through technical guidance, workshops, enablement, and delivery coordination.

  • Partner with Sales, Product, Research, Engineering, and other customer-facing teams to resolve challenges and turn customer feedback into better products and practices.

Hiring process

3 steps2 interviewsa task to do
  1. Application and résumé review · 1 week

  2. Introductory calls

    With a hiring manager or recruiter

    A conversation with the hiring manager or recruiter about your experience, motivations and goals.

  3. Skills-based assessment

    Pair coding, a take-home project or a technical test depending on the team; sometimes more than one.

  4. Final interviews

    With 4–6 interviewers · Video call · 4–6 hours

    4–6 hours of interviews with 4–6 people over one or two days, focused on your area of expertise.

  5. Decision

  • Updates within about a week after each stage; decision within a week of the final interviews.
  • Final interviews are virtual by default; onsite in San Francisco is optional.
  • Whether AI tools are allowed varies by interview and is stated in the prep materials.

Hiring process

Tell us about your technical strengths, customer-facing work, and the kinds of problems you enjoy solving. Our recruiting team reviews this pool to identify potential matches across relevant teams and may contact you to explore a suitable opportunity. This is a general expression of interest rather than a specific vacancy, and we may not be able to respond to every application.

About OpenAI

OpenAI is an artificial intelligence research and deployment company that develops advanced AI models and products, including the GPT series and ChatGPT. Founded in 2015, it has grown into a global leader in AI, with a mission to ensure that artificial general intelligence benefits all of humanity. The company operates at the forefront of AI research, partnering with enterprises and governments worldwide to integrate AI solutions across industries.

OpenAI has established a presence in Spain, with a focus on expanding its enterprise AI solutions in the region. The company's culture emphasizes innovation, collaboration, and safety, attracting top talent from around the world. For international professionals, OpenAI offers a dynamic and fast-paced environment with opportunities to work on cutting-edge AI technologies and collaborate with a diverse, global team.

Industry
AI
Founded
2015
Employees
1,000–5,000
Headquarters
San Francisco, USA
In Spain
Madrid

Good to know if you are moving

  • OpenAI offers competitive compensation and benefits, including equity packages.
  • The company has a hybrid work model, with offices in major cities including Madrid.
  • International hires may need to navigate visa sponsorship, which OpenAI typically supports for key roles.
  • The work culture is highly collaborative and research-driven, with a focus on AI safety and ethics.

In their own words

About the company & team

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

Additional information

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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