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Solutions Engineer – Enterprise Compute

Hybrid in Madrid·Full-time·Added 2 days ago (last checked 20 Oct)

Pragmatike

18 open roles

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Overview

Work mode: Hybrid, Madrid
Contract: Full-time
English: Required
Other languages: French
Experience: 5+ years

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Skills

This job advert was originally written in French.

Requirements

What we're looking for

5 years or more of experience as a Solutions Engineer, Solutions Architect, Technical Account Manager, or in a similar client-facing technical role.
Experience with cloud infrastructure, GPU infrastructure, AI infrastructure, or enterprise computing.
Strong practical knowledge in
- Linux
- Virtual machines
- Kubernetes
- Networking
- Storage
- NVIDIA GPUs
Ability to diagnose complex infrastructure and AI workload issues alongside experienced engineers on the client side.
Experience conducting technical demonstrations, POCs, implementations, or enterprise deployments.
Solid understanding of production infrastructure and the ability to distinguish client-side issues from those falling under SRE or engineering.
Excellent communication skills and the ability to clearly explain complex technical concepts to both technical and non-technical interlocutors.
Highly proactive and autonomous: you know how to identify what needs to be done next without waiting for instructions.
Strong sense of ownership: you follow issues through to resolution instead of simply passing them to another team.
Comfortable in a dynamic environment where processes are still being built.

Languages

Fluent English is ESSENTIAL and French is desired.

The role

Pragmatike is recruiting on behalf of a high-growth company specializing in GPU computing and cloud infrastructure, serving large enterprise clients running demanding AI and compute workloads.

As a Senior Solutions Engineer, you will be responsible for the technical dimension of large enterprise client relationships, from the pre-sales phase through onboarding, and throughout production use.

You will work closely with clients, account managers, as well as product and infrastructure teams, to ensure clients can successfully deploy, run, and scale their workloads.

This role, which is highly autonomous and very operational, is intended for someone who loves solving complex infrastructure problems and taking full responsibility for the customer experience.

What you'll do

Drive large enterprise client onboarding: manage access, networking, storage, server delivery, and initial workloads, up to production deployment.
Be the primary technical point of contact for large enterprise clients: understand and diagnose issues before escalating them to SRE or engineering if necessary.
Follow technical incidents through to resolution: provide context to internal teams, coordinate communication, and ensure issues are correctly closed.
Support pre-sales activities: conduct technical discovery, solution design, sizing, demonstrations, and POCs alongside the sales team.
Design and conduct POCs with clear technical success criteria, and help clients move from evaluation to production.
Hands-on debug client workloads, including inference and multi-GPU workloads, in direct collaboration with clients' engineering teams.
Proactively monitor account health: identify technical risks, communicate incidents and RCAs, monitor availability, and detect potential issues before they become blockers.
Work cross-functionally with Account Management, Product, SRE, and Engineering to translate client needs into effective technical solutions.
Improve the large enterprise client experience by identifying recurring technical issues and creating better onboarding and operational processes.

How you'll work

Location: Remote
Contract Type: Freelance
Start Date: As soon as possible
Experience: 5 years +
Languages: Fluent English required and French
Sector: Cloud infrastructure / GPU computing / AI infrastructure

About Pragmatike

Pragmatike is an IT services and consulting company specializing in cloud computing, data engineering, and machine learning operations (MLOps). The company helps enterprises build and scale their data and AI infrastructure, with a strong focus on Kubernetes, cloud-native architectures, and GPU-based AI workloads. Pragmatike operates as a remote-first organization, serving clients primarily across the EMEA region.

Pragmatike has a significant presence in Spain, with its headquarters in Madrid and a team of engineers working remotely across the country. The company is highly relevant to international professionals given its fully remote hiring model, which allows engineers to work from anywhere in Spain or the broader EMEA region. Their open roles in Spain, such as Principal ML Ops Engineer and AI Infrastructure Engineer, are well-suited for international talent looking to join a fast-growing, specialized cloud and AI consultancy.

Industry: IT Services
Founded: 2021
Employees: 50–200
Headquarters: Madrid, Spain
In Spain: Madrid

Good to know if you are moving

100% remote roles across EMEA — no relocation to a specific office required
Hiring process is conducted in English, making it accessible for international candidates
Focus on modern cloud and AI stack (Kubernetes, GPU, MLOps) — highly relevant for engineers coming from big tech or startups
Spanish payroll and contract via a local EOR (Employer of Record) for international hires
Small, agile team (around 50 people) — engineers get direct exposure to clients and architecture decisions

In their own words

Additional information

In this role, you will become the technical point of reference for a portfolio of large enterprise clients.

You will be required to independently manage client onboarding, technical discovery, POCs, workload troubleshooting, and account health monitoring, in close partnership with sales and infrastructure teams.

The goal is simple: for clients to get their workloads running quickly, succeed long-term in production, and benefit from a solid technical partner throughout their journey.

Pragmatike is an equal opportunity employer and is committed to providing equal employment opportunities to all candidates without discrimination. We recruit on behalf of our clients and prohibit all discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetic characteristics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all employment conditions, including recruitment, assignment, promotion, termination, layoffs, reinstatement, transfer, leaves, compensation, and training.

We are committed to a fair and inclusive recruitment process. We process your personal data solely for recruitment purposes, in accordance with applicable privacy laws, and implement reasonable safeguards to secure your information. Your data may be shared with our clients as part of the review of your application, but will not be disclosed to third parties outside of the recruitment process.

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