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Product Specialist - Europe (French/Spanish/Portuguese/Italian)

Remote, Málaga·Full-time·Added 1 month ago (last checked 20 Oct)

PriceLabs

5 open roles

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Our summary

Salary
€26,000 a year

About €1,710 a month after tax.

Work mode
Remote (Málaga)
Contract
Full-time
English
Required
Other languages
French, Italian, Portuguese

Visa options

  • The ad rules out sponsorship

    Per the ad: “Candidates must currently reside in Spain, Portugal, or Italy and have full work authorization in their country of residence.”

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Skills

Requirements

What we're looking for

  • Professional/bilingual proficiency in at least one of the following languages: French, Spanish, Portuguese or Italian, along with full professional proficiency in English.
  • Empathy and patience.
  • Curiosity and a problem-solving mindset.
  • Strong academic performance in Mathematics at the secondary school level.
  • Strong numerical and analytical skills.
  • Solid verbal, written, presentation, and interpersonal communication skills.
  • Experience with Databases (including SQL queries), Microsoft Excel, PowerPoint.
  • Experience working with Zohodesk or other support/service software.

Nice to have

  • 0-2 years of relevant professional experience is preferred.
  • Previous experience at a start-up or in a customer support role.

Pay & benefits

What you'll get

Compensation: €26,000 per year (total compensation, including base salary, variable pay, and other allowances), depending on experience and location.

The role

About the Role:

Location: Spain, Portugal, or Italy (Remote) - Candidates must currently reside in Spain, Portugal, or Italy and have full work authorization in their country of residence.
Employment Type: Full-time

In the Product Specialist role, you will be the first point of contact for our customers. You will wear many hats, and your work will have a real impact on the success of PriceLabs' customers and their businesses. Our customers love the support and service we provide, and your role will be to uphold those standards and set new ones.

If you're looking to work in the B2B SaaS space, this is an opportunity for you to kickstart your career. This is a starting role at PriceLabs that will allow you to move to non-technical roles in different departments (Sales & Success, Marketing, Business Operations, etc.) eventually.

What you'll do

  • Taking ownership of customer issues reported and seeing problems through to resolution.
  • Conducting product walkthroughs and providing resolutions to customers' queries.
  • Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues.
  • Providing prompt and accurate feedback to customers.
  • Ensuring proper recording and closure of all issues.
  • Answering questions over email, phone calls, & live video calls.
  • Find ways to go above & beyond to help customers.

How you'll work

The shift timing would be: 2:30 PM to 11:00 PM CET. This would be any 5 days of the week. This role is for people who reside in Spain, Portugal or Italy and have full work authorization.

Hiring process

How to apply for this role?

Please fill out the form with the required details. If your profile is shortlisted, our team will reach out to you via email. If you don't find the emails in your inbox, please check your spam folder.

Tip: We'd love to hear your authentic voice - please keep your responses personal and reflective of your own experiences.

About PriceLabs

PriceLabs is a travel technology company that provides dynamic pricing and revenue management solutions for the short-term rental and hospitality industry. Their platform helps property managers and owners optimize pricing for vacation rentals, short-term lets, and similar accommodations using data-driven algorithms and market insights. The company serves a global client base, processing millions of bookings and pricing decisions across numerous markets, and is recognized as a key player in the travel tech sector.

PriceLabs has a growing presence in Spain, with a dedicated team working from their office in Madrid. The company is known for its data-driven, product-focused culture, and it actively hires international talent, including engineers, data scientists, and product managers. For international professionals, PriceLabs offers a collaborative, fast-paced environment where English is commonly spoken, making it an accessible destination for relocating to Spain.

Industry
Travel Tech
Founded
2014
Employees
50–200
Headquarters
Chicago, USA
In Spain
Madrid

Good to know if you are moving

  • PriceLabs has a global, remote-first culture, so international hires can work from Spain while collaborating with teams across the US and other regions.
  • The company's tech stack is modern and data-heavy, making it a good fit for engineers and data scientists looking to apply their skills in the travel sector.
  • The Madrid office is a hub for product and engineering roles, offering a chance to work in a multicultural environment.
  • As a fast-growing startup, employees often get broad ownership and direct impact on the product roadmap.

In their own words

About the company & team

PriceLabs is a revenue management solution for the short-term rental and hospitality industry, founded in 2014 and headquartered in Chicago, IL. Our platform helps individual hosts and hospitality professionals optimize their pricing and revenue management, adapting to changing market trends and occupancy levels.

With dynamic pricing, automation rules, and customizations, we manage pricing and minimum-stay restrictions for any portfolio size, with prices automatically uploaded to preferred channels.

Every day, we price over 700,000+ listings globally across 150+ countries, offering world-class tools like the Base Price Help and Minimum Stay Recommendation Engine.

In 2026, we scaled to;

  • 700K+ listings
  • 160+ integrations
  • 150+ countries
  • 300+ globally remote team
  • 80K+ customers worldwide
  • 40% diversity


Industry awards won:

  • SaasBoomi 2021
  • The Shortyz 2020
  • The Shortyz 2023
  • STRive Awards 2025
  • STRive Awards 2026

We continue to grow exponentially, backed by a strong team to take us to the next level.


Why join PriceLabs?

  • Work with an industry-leading product that has thousands of customers worldwide, and our customers love the product! (NPS in the 70s, Customer reviews here)
  • Work with a global team (19 countries and counting) of passionate individuals who accept open communication, empowerment, and a shared focus on customer success.
  • We are a remote-first organisation and accept work from home as the norm.

PriceLabs Information:

Website: https://hello.pricelabs.co/careers/
Physical Address: 211 W Wacker Dr, Suite 120, Chicago, Illinois 60606, United States

Additional information

PriceLabs is an equal opportunity employer. We are committed to providing equal employment opportunities regardless of race, color, religion, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, disability, veteran status, marital status, or any other characteristic protected by applicable law.

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