The English-language job board for Spain

Technical Service Manager (Alarms) – Operations and Equipment Management MADRID

Remote, Madrid·Added 3 months ago (last checked 20 Oct)

Prosegur

460 open roles

Our summary

Work mode
Remote (Madrid)
Contract
Permanent contract
Experience
3+ years
Education
University degree

Visa options

  • The ad doesn’t mention sponsorship

    Not a refusal, but not a yes. Worth asking in your first message.

Find jobs with visa support

Skills

This job advert was originally written in Spanish.

Pay & benefits

What you'll get

  • Permanent contract
  • Fixed salary + Variable
  • High-impact project on operations and business.
  • Leadership of multidisciplinary technical teams.
  • Dynamic environment focused on continuous improvement.
  • Professional development in a leading company.

The role

Are you passionate about leading technical teams and optimizing operations in demanding environments?

We are looking for a Technical Service Manager in MADRID to lead the planning, execution, and continuous improvement of the alarm installation and maintenance service, ensuring operational excellence and profitability.

🎯 Mission

Lead the technical service operation (installation and maintenance), ensuring the achievement of quality, service, and profitability targets, as well as customer satisfaction.

🔧 Operations management

  • Plan technical and human resources based on demand.
  • Coordinate installation and maintenance activities.
  • Supervise the execution of work and resolution of incidents.
  • Optimize times, workloads, and productivity.

📊 Business analysis (P&L)

  • Manage the area's profit and loss account.
  • Monitor KPIs: costs, margin, productivity, quality.
  • Identify deviations and design action plans.
  • Budget control and resource optimization.

⚙️ Continuous improvement and quality

  • Implement new operational procedures.
  • Supervise quality standards.
  • Coordinate with operational excellence and quality areas.
  • Manage audits and corrective actions.

🤝 Supplier management

  • Supervise subcontractors.
  • Quality control and negotiation of terms and conditions.
  • Planning of external resources.

✅ Requirements

  • Education: Engineering, Business Administration, or similar.
  • Minimum experience: +3 years managing technical teams.
  • Experience in the security/alarm sector (highly valued).
  • Experience managing KPIs and profit and loss accounts.
  • Knowledge of tools: ERP, Siebel, Meta4.
  • Availability to travel.

📩 Interested?

Apply now or share this opportunity with someone in your network.

#MPAJobs

About Prosegur

Prosegur is a global security services company headquartered in Madrid, Spain, operating in 36 countries across 5 continents. With over 180,000 employees and 2025 sales of 4,930 million euros, it provides security solutions through four business lines: Alarmas (residential and business alarms), Seguridad (hybrid security combining people, technology, and data), Cash (cash logistics and management), and AVOS Tech (technology solutions for process management). The company celebrated its 50th anniversary in 2026 and is listed on the Spanish stock exchange.

In Spain, Prosegur has a strong presence with job opportunities across numerous cities, including Madrid, Barcelona, Valencia, Seville, Zaragoza, and many others. The company offers a range of roles from security guards and technicians to corporate positions in finance, IT, and data analysis. Prosegur emphasizes innovation and employee development, providing training through its corporate university and offering competitive salaries and benefits. For international professionals, the company's global footprint and diverse service lines present opportunities in a highly regulated sector that adapts to local legislation.

Industry
Security Services
Founded
1976
Employees
100,000+
Headquarters
Madrid, Spain
In Spain
Madrid, Barcelona, Valencia and 26 more

Good to know if you are moving

  • Prosegur is headquartered in Madrid, Spain, and has a significant presence across the country, with job openings in many Spanish cities.
  • The company operates in 36 countries, offering potential for international mobility and a global career.
  • Prosegur provides training through its corporate university, supporting professional development for employees.
  • Job opportunities range from security operations to corporate roles in finance, IT, and data analysis, catering to diverse professional backgrounds.
  • The company is listed on the Spanish stock exchange, indicating financial stability and transparency.

In their own words

About the company & team

  • Direct management of Service Team Leaders (Technical Team Managers)
  • Set objectives, monitor performance, and develop talent.
  • Participate in the selection and training of the technical team.
  • Manage performance and incentive systems.
All open roles at Prosegur
WhatsApp

Telesales Representative

Prosegur3d ago
€14.2kMadrid

Door-to-Door Sales Representative

Prosegur2d ago7 locations
Up to €3k a monthBarcelona
Up to €3k a monthGandia

Alarm Sales Representative

Prosegur3d ago15 locations
€1.5k a monthSagunto
€17.5kHybrid in Zaragoza
€1.1k a monthMadrid

Security Operations Manager

Prosegur3d ago2 locations
A Coruña

Cash Counter-Payer

Prosegur5d ago
€19.9kBilbao
€1.1k a monthHybrid in Madrid
Remote, Madrid
Las Rozas

Security Guard

Prosegur3d ago20 locations
Zaragoza
See all 460 jobs