Beauty Advisor Iberia

• You are passionate about and/or have significant experience in selling fragrance, makeup, or luxury/niche brands.
• You have experience as a makeup specialist.
• You love sales and have a customer-centric approach; you enjoy building lasting, long-term relationships with your customers.
• You have excellent interpersonal and listening skills.
• You enjoy teamwork and are an open, ambitious, dynamic, and proactive person.
• You are flexible with work schedules and tasks.
• You have proficiency in English; other languages are a plus.

• An entrepreneurial, creative, and welcoming work culture
• Learning and development opportunities
• An international company with many professional growth opportunities
• A competitive compensation and benefits package

PUIG is looking for a Brand Ambassador to join our team, reporting to the Store Manager of the assigned store. The Brand Ambassador is a key brand ambassador to the customer. They are a sales professional in the fragrances/beauty/luxury sector and ensure, through their professionalism, the brand image and customer satisfaction and loyalty. They actively contribute to store sales and the achievement of established quantitative and qualitative targets, being a key player within the team.

• Ensure a unique and unforgettable shopping experience at all times, ensuring the achievement of established Sell Out targets, monitoring KPIs, and other store traffic indicators and metrics.
• Promote cross-selling and additional sales, driven to exceed targets and ensuring the highest quality of sales and customer experience.
• Have in-depth knowledge of all products in the assigned range and always stay up to date.
• Narrate the stories and values of each of our brands. Stay up to date on our industry and competition.
• Ensure customer loyalty by collecting their information through the appropriate tools and building long-term relationships with them.
• Participate in periodic store meetings and contribute to implementing a winning action plan.
• Manage all special events, including product launches, customer events, counter/store animations, podiums, sales events, and mall events, etc.
• Ensure the point of sale sublimely expresses the excellence of our brands, constantly ensuring the perfect display of our products, according to company standards, and flagging any necessary corrections to increase sales.
• Proactively participate in the stock process by product category in order to maximize sales (merchandise reception, inventories, warehouse, orders...)
• Contribute to a collaborative environment and service excellence, working with team members, showing proactivity, and seeking solutions, all in line with company values.
• Participate in all training sessions, programs, and relevant meetings led by store management and the education team.