Order Entry Executive

As an Order Entry Executive, you will be responsible for ensuring the accurate and timely processing and validation of customer orders, contributing to the established service levels for Iberia, subsidiaries, global customers and distributors. You will support order management, invoicing, export documentation and master data quality, working closely with Customer Service, Supply Chain, Logistics and Commercial teams.

• Process and validate customer orders through the available order-entry channels.
• Review automatic order-creation logs (SFA) and resolve issues that prevent the creation of sales orders.
• Maintain EDI operational points and support automated order flows.
• Perform manual order entry.
• Upload L&P / regular Excel files (WWFP) and manage contingencies.
• Handle order exceptions, contingency updates and portfolio modifications.
• Process internal orders, including samples and marketing orders.
• Prepare and edit export documentation in coordination with Logistics.
• Update invoices to ensure that export documentation is accurate.
• Send invoices to customers by PDF, email or manual processes.
• Identify master-data issues in the system when required.
• Cancel, replace or add references to maintain a clean order portfolio.
• Review customer and material master data.
• Support Front Office and Subsidiary Interface Managers when needed.
• Contribute to continuous-improvement initiatives within the Order-to-Cash process.