Business Development Account Manager for E-commerce

• Career Growth: A challenging path in a rapidly growing company with dedicated budgets for individual learning and training.

• Flexibility: A remote-first culture with flexible working hours to support a healthy work-life balance.

• Values: A mission-driven organization that encourages diversity, cultural exchange, and a modern work vision.

• Meaningful Work: An opportunity to empower a global community of makers and professionals through accessible technology.

• Compensation: A competitive salary and benefits package that values specialized experience.

• E-commerce Expertise: 5+ years of experience in managing and scaling e-commerce marketplaces (Amazon, Mercado Libre, FlipKart, Tmall, JD, etc.) across different countries and diverse cultures, preferably in Asia or LATAM.

• Relationship Management: Ability to build rapport and influence internal stakeholders and external partners.

• Project Management: Strong organizational skills with a demonstrated ability to handle multiple international projects simultaneously with effective time management.

• Analytical Mindset: Comfortable working with complex data to justify business decisions and adjust strategies based on performance metrics.

• Communication: Excellent verbal and written communication skills in English; additional languages are a plus.

• Proactive & Remote-Ready: A self-starter who excels in unstructured environments and can operate effectively across different time zones.

• Technical Affinity: A genuine interest in the Arduino ecosystem and the broader technology landscape.

• Education: Bachelor's degree in Business, Marketing or a related field.

Minimum Qualifications:

• Bachelor's degree and 2+ years of Sales Operations or related work experience.

OR

Associate's degree and 4+ years of Sales Operations or related work experience.

OR

High School Diploma or equivalent and 6+ years of Sales Operations or related work experience.

*Completed advanced degrees in a relevant field may be substituted for up to two years (Master's = one year, Doctorate = two years) of work experience.

• Previous experience supporting global technology brands

• Experience in a remote-first or multi-national work environment.

Sales, Business Development & Marketing Group, Sales, Business Development & Marketing Group > Sales Operations

General Summary:

Arduino is now part of the Qualcomm organisation!

PLEASE NOTE WE ARE FLEXIBLE ON LOCATION AND CAN CONSIDER CANDIDATES BASED ANYWHERE WITHIN EUROPE.

Arduino's mission is to enable people to enhance their lives through accessible open-source electronics and digital technologies. Since 2005, millions of people, from students to professional engineers, have used our platform to innovate across fields like smart homes, autonomous vehicles, and industrial automation.

We are now looking for a Business Development Account Manager to spearhead the international expansion of our e-commerce business. In this role, you will be the lead strategist and coordinator for entering new global markets, identifying the best technical solutions and localized strategies to bring Arduino products directly to more creators worldwide. You will act as a bridge between market opportunity and operational execution, ensuring our e-commerce footprint scale effectively across diverse regions.

As the Business Development Account Manager for E-commerce, you will be responsible for the end-to-end strategy and deployment of our international digital sales channels. Your core duties will include:

• Market Assessment: Identify and assess opportunities for international expansion by analyzing market potential, consumer trends, and regional demand for Arduino solutions.

• Strategic Planning: Define the go-to-market strategy for new regions, including localized marketing approaches, and distribution logistics.

• Solution Identification: Evaluate and select available e-commerce platforms and third-party solutions to ensure a seamless, localized user experience.

• Stakeholder Coordination: coordinate multi-disciplinary teams to align on project milestones and deployment timelines.

• Operational Execution: Coordinate the setup of new storefronts, ensuring compliance with local regulations and integration with internal systems. Manage the business in person or through local resources/agencies.

• Performance Analysis: Monitor and report on the success of new market entries using KPIs, providing ROI analysis and data-driven recommendations to leadership.

• User Experience Optimization: Plan and execute experiments, such as conversion tests and funnel optimizations, to maximize lead generation and sales performance.

• Go to Market: define and lead go to market strategy, including marketing and advertising.