Traffic Manager in Mejorada del Campo

Reporting directly to the national logistics management, the selected person will be responsible for service planning, daily monitoring of vehicles/drivers, and continuous attention to operational incidents and customer inquiries.

Route planning and optimization:

Daily organization of fleet itineraries (local and regional scope: Community of Madrid and neighboring provinces).

Efficient assignment of loads and services to drivers according to technical capabilities and hourly availability.

Optimization of mileage and driving times to maximize efficiency in costs and deadlines.

Coordination of specific services, full loads, and groupage.

Planning and monitoring of services at client/provider sites.

Real-time fleet monitoring and control:

Continuous monitoring of vehicle locations via telematics and GPS tools.

Direct supervision of loading, unloading, and delivery time windows.

Control of compliance with driving and rest time regulations.

Constant and direct communication with the driver team.

Customer service and service management:

Proactive information to customers regarding the status and progress of their shipments.

Agile adaptation and management of last-minute changes and urgent services.

Processing and resolution of claims due to delays or operational incidents.

Incident resolution:

Real-time management of breakdowns, traffic jams, dock delays, and staff absences.

Urgent rerouting and modification of journeys to ensure service.

Working day and hours: Monday to Friday from 8:00 to 17:00 h (with 1 hour for lunch).

Work location: South Zone of Madrid (internal note for screening: possibility of choosing a workplace in Mejorada del Campo or San Martín de la Vega after the first contact).

Academic training: Higher Level Vocational Training (CFGS) in Transport and Logistics (please refrain from applying if you do not have specific training in the sector).

Experience: Minimum 1 year managing or coordinating fleets and driving teams (passenger cars, vans, or heavy vehicles). Ideal profile with 1 to 2 years of previous experience.

Technical skills

Fluent use of GPS tracking and fleet telematics tools.

Knowledge or use of software/devices for downloading and reading digital tachographs.

High level of office automation skills for daily planning.

Personal skills

High capacity for planning, analysis, and attention to detail.

Problem-solving approach and agility in decision-making under pressure.

Excellent communication and interpersonal skills with both drivers and customers.