Phone Operator Customer Service
Randstad España·Madrid, Spain
What they offer
Fixed-term contract
Full-time hours.
What they ask for
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Speak native-level Spanish
Listed as a requirement in the ad.
Work on-site in Madrid
No relocation package mentioned.
Pulled from the advert automatically — the full ad is what counts.
About the role
Do you want to embark on a career in phone-based customer service? At Randstad, we are looking for people like you!!
What you'll do
Phone-based customer service:
-Handling claims for general insurance.
-Consulting general insurance claims.
-Modifying policies.
-Consulting receipts.
Requirements
Essential:
-High school diploma or equivalent.
Valuable:
-Communication skills and a customer service profile.
-Organizational and teamwork skills.
-Knowledge of Microsoft Office, especially Excel.
-Experience in a similar position.
Benefits and conditions
What do we offer?
-Permanent seasonal contract (estimated duration of 6 months).
-25 hours per week.
-Schedule from Monday to Sunday, afternoon shift.
-A maximum of two weekends per month will be worked (with advance notice of possible shift changes).
-Salary according to the state Contact Center collective agreement.
PEVIA TRAINING
-Paid (once the probationary period is completed).
-Duration of 2 weeks, Monday to Friday, from 08/17 to 09/01 (morning shift).
-Employment start date set for September 2nd.
About the role
¿Tienes ganas de embarcarte en el ámbito de la atención telefónica al cliente? En Randstad estamos buscando gente como tú!!
What you'll do
Atención telefónica al cliente:
-Apertura siniestros Seguros generales.
-Consulta siniestros seguros generales.
-Modificación pólizas.
-Consulta recibos.
Requirements
Imprescindible:
-Estudios bachillerato o equivalente.
Valorable:
-Habilidades de comunicación y perfil comercial.
-Capacidad de organización, gestión y trabajo en equipo.
-Conocimientos paquete office, sobre todo Excel.
-Experiencia en puesto similar.
Benefits and conditions
¿Qué ofrecemos?
-Contrato fijo discontinuo (duración estimada de 6 meses).
-Jornada de 25 horas semanales
-Horario de lunes a domingo turno de tarde
-Se trabajarán como máximo dos fines de semana al mes (tratando de notificar los posibles cambios en turnos con antelación).
-Salario según convenio Contact Center estatal.
FORMACION PEVIA
-Remunerada (una vez finalizado el periodo de prueba).
-Duración de 2 semanas de lunes a viernes desde el 17/08 al 01/09,(en turno de mañana).
-Inicio de la contratación para el 02 de septiembre
You'll most likely need Spanish to apply.This job was automatically translated to English, .
About the company
Randstad España
Staffing
Randstad España is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.